Director, Community Partnerships

City Year•San Jose, CA

1d•$85,000 - $88,000

About The Position

The Director, Community Partnerships serves as a bridge between City Year Bay Area and the broader community. The role builds and stewards relationships with schools, districts, colleges, universities, youth-serving organizations, alumni, and community partners to expand awareness of City Year service and strengthen a local pipeline of prospective AmeriCorps members. In partnership with local site leaders and City Year’s national Recruitment and Admissions team, the Director develops community-based sourcing strategies, creates opportunities for prospective candidates to learn about service, and supports their transition from local outreach to the application and admissions process. The Director supervises and develops a Community Partnerships Manager. The role is community-facing, based at the main office, and requires regular travel throughout the Bay Area and occasional travel elsewhere in California. The Director reports to the Chief of Staff. The position involves partnership strategy and development; recruitment outreach and candidate-pipeline management; people management; collaboration with national and local recruitment teams; community and alumni engagement; and cross-functional collaboration. Work takes place in office, community, educational, and event settings, using standard office equipment. Occasional early morning, evening, or weekend commitments may be required for recruitment and community events. Compensation is $85,000–$88,000 annually, commensurate with experience and location.

Requirements

Four or more years of experience in community partnerships, recruitment, outreach, relationship management, higher education, youth development, or a comparable field.
Demonstrated experience building and sustaining partnerships with educational institutions, community-based organizations, or other external stakeholders.
Experience developing and executing outreach plans, managing multiple relationships, and using data to assess progress and improve strategy.
Strong written, verbal, facilitation, and presentation skills for engaging a range of audiences.
Authorized documentation to work in the United States.
Ability to complete required background clearances for work connected to school-age children, when applicable.
Ability to use relationship-management, recruitment, or applicant-tracking tools to document outreach and monitor pipeline activity.
Ability to analyze engagement and recruitment data and translate findings into practical improvements.
Proficiency with standard workplace productivity and virtual collaboration tools.
Ability to travel regularly throughout the Bay Area and occasionally elsewhere in California.
Valid driver’s license when driving is necessary to perform job duties.
Ability to meet the stated physical requirements, including extended sitting, occasional standing or walking, manual dexterity, visual acuity, hearing, clear communication, and occasional lifting or carrying items up to 20 pounds.
Reliable internet access for remote or flexible work arrangements.

Nice To Haves

Experience with AmeriCorps, national service, college access, workforce development, or early-career recruitment.
Knowledge of Bay Area schools, colleges, universities, youth-serving organizations, and community networks.
Experience using a customer relationship management or applicant tracking system to document outreach and analyze engagement.
City Year or AmeriCorps experience.

Responsibilities

Identify, assess, and prioritize schools, colleges, universities, youth-serving organizations, and other partners that can expand access to City Year service opportunities.
Develop and implement a strategic partnership plan with goals, outreach strategies, stewardship practices, and measures of progress.
Cultivate partner champions who can connect prospective candidates to City Year and increase awareness of its mission and AmeriCorps member experience.
Maintain existing partner relationships and develop new partnerships aligned with local recruitment and community engagement priorities.
Create and execute a balanced local outreach pipeline involving high-yield and emerging partners.
Represent City Year at career fairs, community meetings, classroom visits, presentations, workshops, and other outreach events.
Develop opportunities for prospective candidates to engage with City Year staff, AmeriCorps members, alumni, and community champions.
Track outreach activity, recruitment leads, partner engagement, and conversion trends, and use findings to improve strategy.
Manage, coach, and develop the Community Partnerships Manager through expectations, check-ins, feedback, and professional development support.
Set priorities, roles, goals, and success measures for the Community Partnerships Manager in alignment with local strategy.
Support the Community Partnerships Manager with relationship building, outreach planning, partner follow-up, and candidate-pipeline development.
Create an inclusive and collaborative team environment that promotes accountability, learning, communication, and shared ownership.
Coordinate workloads, remove barriers, and provide the Community Partnerships Manager with needed information, tools, and cross-functional connections.
Partner with the national Corps Talent Acquisition team to align local outreach and sourcing with national priorities, systems, timelines, and the application and admissions process.
Maintain communication with national counterparts about partnership activity, candidate leads, pipeline priorities, opportunities, and barriers.
Collaborate with national recruitment counterparts, local site leaders, and marketing partners on coordinated outreach and communications about City Year Bay Area’s impact and AmeriCorps member experience.
Clarify ownership and handoffs between local outreach and national recruitment, share timely candidate and partner information, and support prospects moving into the application and admissions process.
Partner with national recruitment and local program leaders on outreach to current AmeriCorps members who may be interested in another year of service.
Serve as a liaison for external partners seeking volunteer engagement, service opportunities, presentations, or other connections to City Year Bay Area.
Represent City Year Bay Area at community events and relationship-building opportunities that advance awareness, recruitment, and partnership goals.
Collaborate with alumni leaders and internal partners on alumni communications, events, surveys, and other engagement activities.
Coordinate community opportunities and maintain accurate, accessible information for relevant staff and AmeriCorps members.
Collaborate with teammates to achieve shared goals and foster an inclusive environment.
Model a growth mindset and commitment to City Year’s culture and values.