Community Partnerships Manager

Computers For People Inc.•Hoboken, NJ

3d•$60,000 - $68,000•Onsite

About The Position

Computers 4 People is a nonprofit that provides refurbished computers, affordable internet, and digital literacy training. It works with more than 400 nonprofits, schools, libraries, housing authorities, workforce programs, and government agencies across the Northeast. The Community Partnerships Manager will own relationships with community organizations, from initial meetings and onboarding through program delivery and results collection. The role will also work through a waitlist of 347 organizations seeking partnerships. The position is fully onsite in Hoboken, New Jersey, Monday through Friday. The manager will meet with community organizations, review computer applicants, maintain partner records, pursue paid contracts, and help with grants and impact stories. Because computer availability is limited, the role includes communicating clear timelines and disappointing news while identifying other available services, such as discounted internet or digital literacy programs. The salary is $60,000–$68,000, based on experience.

Requirements

4–5 years of experience in community outreach, nonprofit partnerships, account management, or a similar field.
Strong writing ability, including the ability to turn an individual's story into a compelling paragraph for a funder.
Strong organization skills and the ability to manage hundreds of relationships and records simultaneously.
Ability to communicate disappointing news directly and clearly.
Previous experience using a CRM.
Care about the people served by the organization.
Ability to work onsite at the Hoboken office five days a week.
U.S. citizenship or valid documentation allowing immediate work authorization without sponsorship.
Ability to commute to the Hoboken office.

Nice To Haves

Grant-writing experience.

Responsibilities

Meet with at least 10 organizations each week, in person or by video, and represent Computers 4 People at conferences, networking events, and community meetings.
Work through the partnership waitlist and onboard new partners so they become active.
Identify organizations that can pay for computers, Shield Internet, digital literacy programs, or other services, and close contracts generally ranging from $500 to more than $40,000.
Review and approve applicants each week, prioritizing computer distribution according to grant requirements, geography, and need, and applying rules consistently.
Proactively inform partners about availability and timelines, ensure programs are delivered as promised, and confirm grant requirements are met.
Maintain current partner information in the CRM, including contacts, addresses, program status, and organizational details.
Help write grant applications.
Collect stories, photos, testimonials, and impact data from partners; track computers distributed, internet enrollments, and classes held; and contribute materials to newsletters, reports, and marketing.
Communicate limited computer availability and realistic timelines plainly, and help partners identify other available services.