Director, Communications and Marketing Operations and Content

Allegheny Conference on Community Development • Pittsburgh, PA

9d • $91,000 - $105,000

About The Position

The Director, Communications and Marketing Operations and Content is a key member of the marketing and communications team and serves as the department’s frontline project manager and operational hub. The role drives day-to-day marketing campaign execution, coordinates media relations, manages content calendars, and ensures projects move efficiently from concept through final delivery.

The position combines operational project management with hands-on content production. The Director authors member communications, press materials, and digital copy, and collaborates across teams to support business attraction, regional advocacy, and organizational events. The successful candidate is an organized, proactive project leader with a strong editorial eye, curious listening skills, and a collaborative, savvy communications approach.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, English, Public Relations, or a related field.
• At least 6 years of progressive experience in marketing project management, communications, or public relations.
• Demonstrated experience writing communications deliverables in short- and long-form formats, including news releases, articles, web content, and newsletters.
• Proven ability to manage multiple deadline-driven projects and coordinate cross-functional workflows from concept through completion.
• Excellent written and oral communication skills, including the ability to conceptualize and produce a range of communications deliverables.
• Strong project management capabilities and the ability to keep creative and editorial pipelines moving efficiently.
• Strong creative capabilities and judgment in marketing and communications.
• Ability to work with subject matter experts to understand and translate complex source material, including reports, policy statements, legislation, and regulations.
• Working familiarity with WordPress, Mailchimp, Sprout Social, Canva, Microsoft Office, and Adobe Creative Suite.
• Ability to thrive in a fast-paced, multi-tasking, multi-deadline environment.
• High attention to detail and ability to focus on deliverables while keeping broader communication strategies and organizational priorities in view.
• Ability to balance and prioritize demands from internal and external sources and handle politically sensitive and confidential information effectively.
• Strong interpersonal skills and ability to collaborate with a wide range of colleagues while exercising good judgment, maturity, and diplomacy.
• Self-starter with the ability to work independently and collaboratively in a team environment.

Nice To Haves

• Agency or civic sector experience.
• Familiarity with public policy, regional business development, and civic leadership landscapes.
• Practical knowledge of digital marketing workflows, media outreach tools, and content management systems.

Responsibilities

• Serve as the frontline project manager for marketing and communications deliverables, establishing schedules, review cadences, and approval processes.
• Write, edit, and proofread member newsletters, news releases, media advisories, op-eds, website copy, backgrounders, and executive social content.
• Manage day-to-day earned media relations and inquiries; pitch regional and trade media outlets; coordinate press briefings; and monitor news for opportunities and emerging issues.
• Manage cross-platform editorial and digital campaign calendars, email distribution schedules, and digital marketing rollouts with internal staff.
• Partner with business investment, public policy, research, and events teams to understand program goals and develop communications deliverables.
• Gather and evaluate performance analytics across media relations, web traffic, and digital campaigns, and provide regular reporting and optimization recommendations.
• Ensure organizational collateral and events comply with writing, graphic, and brand standards.
• Manage member collateral and executive presentations in collaboration with development and executive teams.
• Perform other duties and participate in special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director