Partner- Technology

ProcDNA•Princeton, NJ

About The Position

ProcDNA is a global life sciences consulting firm that combines design thinking and technology to deliver Commercial Analytics and Technology solutions. The company has more than 450 team members across 9 offices. The Director – Commercial Technology plays a leadership role in shaping and delivering Commercial Technology transformation for pharma, biotech, and MedTech clients. The position combines hands-on program leadership and strategic advisory, helping clients modernize commercial ecosystems and execute omnichannel activation at scale. The Director leads key engagements, manages senior client relationships, and ensures successful delivery of high-quality commercial technology programs.

Requirements

10–14 years of work experience in life sciences consulting, commercial technology, digital transformation, or related domains.
Strong experience leading cross-functional teams across strategy, technology, and analytics.
Demonstrated ability to design and execute solutions for complex commercial and omnichannel challenges.
Hands-on expertise in at least two of the following areas: omnichannel strategy and commercial data governance; omnichannel data infrastructure, including data warehouses, CDPs, identity, consent, and clean rooms; content operations and enablement, including modular content and MLR workflow optimization; omnichannel orchestration, including NBA, digital targeting, and personalization; marketing automation platforms such as HubSpot, Salesforce, Veeva, and Adobe; measurement and analytics, including MMx, MTA, and channel performance dashboards.
Excellent communication, storytelling, and stakeholder management skills, including the ability to clearly articulate complex commercial technology topics.
Experience with life sciences commercial models, including brand marketing, field force enablement, access and payer considerations, and digital engagement.
Track record of active business development and contributing to account and practice area growth.
Ability to work collaboratively in a fast-paced, global, cross-functional team environment.
Willingness to travel to support client delivery and internal initiatives.

Nice To Haves

An advanced degree, preferably an MBA or a master’s degree in a relevant field.

Responsibilities

Lead major workstreams within commercial transformation programs, including omnichannel acceleration, CRM modernization, data-driven targeting, and digital execution readiness.
Translate client business goals into actionable commercial technology roadmaps spanning Veeva, Salesforce, Adobe, OCE, CDP, DAM, and broader MarTech ecosystems.
Manage day-to-day delivery for large omnichannel and CRM engagements, including platform redesign, NBA deployments, marketing automation enhancements, modular content operations, and consent and identity management.
Drive commercial analytics and insight generation, partnering with data teams to define KPIs, implement measurement frameworks such as MMx and MTA, and operationalize ROI tracking.
Develop deliverables including diagnostic assessments, capability maturity analyses, solution architectures, and implementation plans for commercial systems.
Engage senior client stakeholders, including Directors, Senior Directors, and VPs, to define requirements, align priorities, and ensure program success.
Support sales pursuits by contributing to proposals, demos, SOW development, effort estimation, and solution design.
Create and refine internal IP, including frameworks, accelerators, templates, and domain-specific methodologies.
Oversee engagement-level project financials, including budget tracking, forecasting, resourcing, and margin management.
Coach and develop Engagement Leads and Analysts, fostering capability building across omnichannel, CRM, data, and marketing technology disciplines.
Collaborate across global teams to scale best practices and support multi-region delivery models.
Ensure operational excellence across delivery risk management, QA reviews, stakeholder communication, and change management.