Director Club Assembly & Quality Cobra Golf

PUMA•Carlsbad, CA

17d

About The Position

The Director Club Assembly & Quality provides strategic operational leadership and direction for manufacturing facilities in North America, with responsibility for Cobra Golf operations, including club assembly, global quality, and production planning for golf club categories. The role oversees all aspects of stock and custom club assembly operations and manages the related operating budget in partnership with Finance. The position coordinates with Sourcing, Program Management, Product Development, and Warehouse teams to ensure assembly processes meet business output and quality requirements and that components are staged on time. It manages production planning and the custom-order workflow, including processes from order intake through assembly and shipment, while overseeing the team that liaises with Customer Service, Sales Support Representatives, and the field. The Director leads the Operations team in establishing and monitoring operational metrics and KPIs, implementing continuous improvement, identifying efficiencies, and developing team members by sharing best practices and knowledge.

Requirements

10+ years of materials management or procurement experience.
At least 7 years of management experience.
Bachelor’s degree in Supply Chain, or an equivalent combination of education and experience.
Experience with and a solid understanding of ERP systems in a manufacturing and distribution environment.
Advanced capability in balancing procurement, inventory management, and customer satisfaction within ERP system settings.
Strong communication, listening, and diplomacy skills.
Superior analytical skills and demonstrated expertise in MS Excel.
Excellent problem-solving skills.
Ability to work in a fast-paced, complex manufacturing environment.
Exceptional technical aptitude and ability to quickly learn new systems.
Strong relationship-building skills.
Ability to prioritize departmental activities and set effective SMART goals and objectives for buyer planners.

Nice To Haves

Golf industry experience is a strong plus.

Responsibilities

Provide strategic operational leadership and direction for manufacturing facilities in North America.
Oversee all aspects of stock and custom Club Assembly operations.
Set, track, and monitor the Club Assembly operating budget, working with Finance to meet monthly budgets.
Coordinate with Sourcing, Program Management, and Product Development to ensure assembly processes meet output and quality requirements.
Establish, implement, and report on metrics for operational performance.
Manage production planners to ensure club assembly operations build the appropriate clubs to meet sales needs.
Work with the Warehouse team to ensure components are staged for club assembly in a timely manner.
Manage the Custom Assembly plant to meet KPIs and the “Customer Happy” core value.
Manage the custom orderbook through the Custom Club Team to optimize order flow from intake to assembly.
Create, establish, and maintain business processes for custom business operations from order taking to product shipment.
Oversee the team serving as liaison among Customer Service, Sales Support Representatives, and the field on custom club business.
Lead Cobra Golf operations, including Club Assembly, Global Quality, and production planning for golf club categories.
Implement a culture of continuous improvement and identify process improvements to drive efficiencies.
Lead the Operations team in executing best practices and measuring performance through agreed-upon KPIs.
Develop others in the Cobra operation organization through sharing demonstrated processes and transferring knowledge.