Director Club Assembly & Quality Cobra Golf

PUMA•Carlsbad, NM

19d•$135,600 - $187,795

About The Position

The Director Club Assembly & Quality leads Cobra Golf operations, including Club Assembly, Global Quality, and production planning for golf club categories. The role provides strategic operational leadership and direction for manufacturing facilities in North America and is responsible for all aspects of Stock and Custom Club Assembly operations. The director manages the Club Assembly operating budget and works with Finance to monitor monthly results. In partnership with Sourcing, Program Management, and Product Development, the role ensures assembly processes meet business output and quality requirements. It establishes and reports operational performance metrics, manages production planning to meet sales needs, and coordinates with the Warehouse team to ensure components are staged on time. The position oversees Custom Assembly and custom-order processes, from order intake through assembly and shipment. It leads the team coordinating custom business with Customer Service, Sales Support Representatives, and field teams. The director also promotes continuous improvement, leads the Operations team in applying best practices and measuring performance against KPIs, and develops team members through knowledge sharing and transfer of demonstrated processes.

Requirements

10 or more years of materials management or procurement experience, including at least 7 years of management experience.
Bachelor’s degree in Supply Chain, or an equivalent combination of education and experience.
Experience with and a solid understanding of ERP systems in manufacturing and distribution environments.
Advanced capability in balancing procurement, inventory management, and customer satisfaction within ERP system settings.
Strong communication, listening, and diplomacy skills.
Superior analytical skills, with demonstrated expertise in MS Excel.
Excellent problem-solving skills.
Ability to work in a fast-paced, complex manufacturing environment.
Technical aptitude and ability to quickly learn new systems.
Strong relationship-building skills.
Ability to prioritize departmental activities and set effective SMART goals and objectives for buyer planners.

Nice To Haves

Golf industry experience is a strong plus.

Responsibilities

Provide strategic operational leadership and direction for manufacturing facilities in North America.
Oversee all aspects of Stock and Custom Club Assembly operations.
Set, track, and monitor the Club Assembly operating budget, working with Finance to meet monthly budgets.
Partner with Sourcing, Program Management, and Product Development to ensure assembly processes meet output and quality requirements.
Establish, implement, and report metrics for operational performance.
Manage production planners to ensure Club Assembly operations build the clubs needed to meet sales requirements.
Coordinate with the Warehouse team to ensure components are staged for Club Assembly in a timely manner.
Manage the Custom Assembly plant and its KPI performance in support of the “Customer Happy” core value.
Manage the custom orderbook through the Custom Club Team to optimize order flow from intake to assembly.
Create, establish, and maintain processes for managing custom business from order taking through product shipment.
Oversee the team acting as liaison among Customer Service, Sales Support Representatives, and field teams on Custom Club business.
Lead Cobra Golf operations, including Club Assembly, Global Quality, and production planning for golf club categories.
Promote continuous improvement and identify process improvements that drive efficiency.
Lead the Operations team in executing best practices and measuring performance through agreed-upon KPIs.
Develop others in the Cobra operation organization through sharing best practices and transferring knowledge.