Director, Channel Strategy & Execution - QSR, Chain & C-Store

McCain Foods•Oakbrook Terrace, IL

5d•$146,200 - $195,000•Hybrid

About The Position

The Director, Channel Strategy & Execution – QSR, Chain & C-Store is a key member of McCain’s North America Go-to-Market team. The role develops and executes channel strategies to drive sustainable growth, strengthen customer partnerships, and position McCain as the supplier of choice across Quick Service Restaurant (QSR), Chain, and Convenience Store channels. It combines strategic thinking, commercial acumen, and operational execution to turn business priorities into actionable plans. Working cross-functionally with Sales, Category Management, Commercial Analytics, Marketing, Culinary, R&D, Finance, and Supply Chain, the Director delivers customer-focused solutions, identifies growth opportunities, and supports exceptional marketplace execution. The role manages channel-specific budgets and investments, monitors performance, contributes to commercial planning and governance, and leads a team focused on channel growth and execution. It also develops and coaches team members and supports talent pipeline and succession planning. The position is part of McCain’s North America Go-to-Market organization. McCain describes most office-based roles as hybrid, with the option to work remotely two days a week, though exceptions may depend on role and location. The stated target compensation range is $146,200–$195,000 USD annually, with bonus and long-term incentive eligibility. This posting is for an existing vacancy.

Requirements

At least 8 years of progressive commercial leadership experience within a global CPG, Food & Beverage, or related organization.
At least 3 years of people leadership experience, including responsibility for developing and leading high-performing teams.
Proven success developing and executing channel growth strategies in QSR, foodservice, retail, or convenience store environments.
Strong understanding of category management, customer insights, sales execution, and commercial planning.
Experience supporting large customers and strategic partnerships within QSR or foodservice channels.
Demonstrated ability to influence and align cross-functional stakeholders across Sales, Marketing, Finance, Supply Chain, and other functions.
Strong analytical and commercial capabilities, including the ability to translate insights into actionable plans and business forecasts.
Ability to operate effectively in a highly matrixed organization and drive results through collaboration and influence.
Entrepreneurial mindset with ownership, accountability, urgency, and execution focus.
Exceptional communication, relationship-building, and stakeholder management skills.
Ability to lead through ambiguity, manage multiple priorities, and deliver results in dynamic environments.
Authentic leadership style aligned with McCain’s values of humility, integrity, collaboration, and continuous improvement.

Responsibilities

Develop and execute channel strategies for QSR, Chain, and C-Store, aligned with North America commercial objectives.
Translate annual operating commitments into actionable channel plans, priorities, and execution calendars.
Partner with Category Management, Commercial Analytics, Culinary, Marketing, Finance, R&D, and Sales to deliver integrated customer solutions and growth recommendations.
Use customer, category, market, and commercial insights to identify opportunities and support channel growth strategies.
Collaborate with commercial teams on market mapping, customer prioritization frameworks, and customer growth plans.
Partner with Sales leadership to execute customer growth plans and deliver commitments to strategic customers.
Develop, implement, and improve execution plans that strengthen customer engagement and drive commercial growth.
Influence the development and launch of new propositions and enhancements to existing offerings to maximize channel relevance and customer value.
Monitor channel performance, analyze results, and recommend improvements to execution and business outcomes.
Manage channel-specific budgets and investments in line with annual plans and strategic priorities.
Deliver commercial analysis and business insights to support leadership decision-making.
Contribute to commercial governance, planning processes, and execution standards for coordinated organizational delivery.
Lead, develop, and coach team members while building an internal talent pipeline and succession plans.