Director, Channel Strategy & Execution - QSR, Chain & C-Store

'' • Oakbrook Terrace, IL

6d • $146,200 - $195,000 • Hybrid

About The Position

The Director, Channel Strategy & Execution – QSR, Chain & C-Store is a key member of McCain’s North America Go-to-Market team. The role develops and executes channel strategies to drive sustainable growth, strengthen customer partnerships, and position McCain as the supplier of choice across the Quick Service Restaurant (QSR), Chain, and Convenience Store channels.

The Director combines strategic thinking, commercial acumen, and operational execution to translate business priorities into actionable plans. Working cross-functionally with Sales, Category Management, Commercial Analytics, Marketing, Culinary, R&D, Finance, and Supply Chain, the role delivers customer-focused solutions, identifies growth opportunities, and ensures effective market execution. The Director also leads and develops a team, fostering a high-performance culture focused on collaboration, innovation, and results.

Requirements

• 8+ years of progressive commercial leadership experience within a global CPG, Food & Beverage, or related organization.
• At least 3 years of people leadership experience, including developing and leading high-performing teams.
• Proven success developing and executing channel growth strategies within QSR, foodservice, retail, or convenience store environments.
• Strong understanding of category management, customer insights, sales execution, and commercial planning.
• Experience supporting large customers and strategic partnerships within QSR or foodservice channels.
• Ability to influence and align cross-functional stakeholders across Sales, Marketing, Finance, Supply Chain, and other functions.
• Strong analytical and commercial capabilities, including the ability to translate insights into actionable plans and business forecasts.
• Ability to work effectively in a highly matrixed organization and drive results through collaboration and influence.
• Entrepreneurial mindset with ownership, accountability, urgency, and execution focus.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Ability to lead through ambiguity, manage multiple priorities, and deliver results in dynamic environments.
• Authentic leadership style aligned with McCain’s values of humility, integrity, collaboration, and continuous improvement.

Responsibilities

• Lead the development and execution of channel strategies for the QSR, Chain, and C-Store segments, aligned with North America commercial objectives.
• Translate annual operating commitments into actionable channel plans, priorities, and execution calendars.
• Partner with Category Management, Commercial Analytics, Culinary, Marketing, Finance, R&D, and Sales teams to deliver integrated customer solutions and growth recommendations.
• Use customer, category, market, and commercial insights to identify opportunities and support channel growth strategies.
• Collaborate with commercial teams to develop market mapping, customer prioritization frameworks, and customer growth plans.
• Partner with Sales leadership to execute customer growth plans and deliver commitments to strategic customers.
• Develop, implement, and continuously improve execution plans that strengthen customer engagement and drive commercial growth.
• Influence the development and launch of new propositions and enhancements to existing offerings to maximize channel relevance and customer value.
• Monitor channel performance, analyze results, and recommend improvements to execution and business outcomes.
• Manage channel-specific budgets and investments in alignment with annual plans and strategic priorities.
• Deliver commercial analysis and business insights to support leadership decision-making.
• Contribute to commercial governance, planning processes, and execution standards to coordinate delivery across the organization.
• Lead, develop, and coach team members while building an internal talent pipeline and succession plans.

Benefits

• Health coverage, including medical, dental, vision, and prescription drug coverage.
• Retirement savings benefits.
• Leave support, including medical, family, and bereavement leave.
• Vacation and holidays.
• Company-supported volunteering time.
• Mental health resources.
• Bonus eligibility.
• Long-term incentive eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed