Director, Change Management - Remote

Community Health Systems Professional Services Corporation • Franklin, TN

1d • Remote

About The Position

The Director, Change Management - PMO develops and leads enterprise change management strategies that support the successful adoption of organizational transformation initiatives. The role establishes change management methodologies, tools, and standards, and partners with executive leaders, project teams, Human Resources, Communications, and operational stakeholders to assess organizational impacts, prepare employees and leaders for change, and strengthen adoption and sustainability. The Director builds organizational change capability and ensures change strategies are integrated into enterprise transformation efforts.

This is a remote opportunity with 15% travel, primarily to the Nashville, Tennessee area. The role also requires regular and reliable attendance and compliance with company policies and standards.

Requirements

• Bachelor's degree in Organizational Development, Human Resources, Business Administration, Communications, Psychology, or a related field.
• 8–10 years of experience in change management, organizational development, transformation, consulting, or a related field.
• 5–7 years of experience leading complex organizational change initiatives.
• Comprehensive knowledge of organizational change management principles, methodologies, and adoption strategies.
• Strong understanding of stakeholder engagement, organizational readiness, communications, training, and resistance management.
• Ability to develop enterprise change strategies and translate transformation objectives into actionable change plans.
• Strong consulting, facilitation, coaching, and influencing skills, with the ability to engage leaders at all organizational levels.
• Ability to assess organizational impacts and identify barriers to adoption and sustainability.
• Strong written, verbal, and presentation skills.
• Strong analytical skills and ability to develop and interpret change readiness and adoption measures.
• Ability to manage multiple complex change initiatives in a highly matrixed environment.

Nice To Haves

• Certified Change Management Professional.
• Leadership experience, including management, mentorship, and professional development of direct reports.
• Experience supporting enterprise-wide transformation in a large, complex organization.
• Healthcare industry experience.
• Master's degree.

Responsibilities

• Develop and implement an enterprise change management strategy, methodology, tools, and governance framework.
• Lead change management planning and execution for complex, enterprise-wide transformation initiatives.
• Conduct organizational impact, readiness, and stakeholder assessments to identify change risks and adoption needs.
• Develop integrated change strategies covering stakeholder engagement, leadership alignment, communications, training, resistance management, and adoption.
• Partner with executive sponsors and senior leaders to establish change leadership expectations and reinforce accountability for adoption.
• Collaborate with project, transformation, Human Resources, Communications, Learning and Development, and operational teams to integrate change management into initiative planning and execution.
• Establish change readiness, adoption, engagement, and sustainability measures and monitor performance throughout implementation.
• Identify resistance and adoption barriers and develop strategies to address organizational and stakeholder concerns.
• Build change management capability by developing tools, resources, education, and coaching for leaders and project teams.
• Lead change networks, champions, or other stakeholder engagement structures supporting major organizational initiatives.
• Provide strategic guidance regarding the cumulative impact of organizational changes and support coordination across concurrent initiatives.
• Evaluate change management effectiveness and incorporate lessons learned into future transformation efforts.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

Benefits

• Competitive compensation
• Paid time off for vacations, holidays, and illness
• Comprehensive health insurance, including medical, dental, vision, and prescription coverage
• 401(k) retirement savings plan
• Education support and student loan assistance
• Life and disability insurance
• Flexible spending account
• Professional development and potential career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Director