Director, Campaign & Community Engagement
About The Position
Microsoft Foundry is seeking a technical marketer to build with the product, earn trust in developer communities, and turn campaign ideas into sustained product engagement. The role leads technical campaigns and serves as a visible product voice, collaborating with Developer Relations, existing channel owners, and peer product marketing teams. It combines audience judgment, campaign delivery, credible developer engagement, and practical coding ability. The position leads technical campaigns and developer-engagement programs around customer needs and useful product capabilities. It develops and adapts code samples, working examples, demos, tutorials, videos, live sessions, and explainers, while coordinating technical readiness, claims, and publishing plans with relevant partners. The role also contributes a credible technical voice in developer communities, answers substantive questions, builds practitioner relationships, and turns community questions and examples into content and product feedback. It collaborates across the Azure AI product marketing team, triages inbound requests across the broader portfolio, partners on success measures, interprets results, and brings recurring developer friction and unmet needs to Product and Engineering. The role prioritizes its work with the team and closes the loop with the community when changes ship.
Requirements
- Master's degree in Marketing, Computer Science, Business, or a related field and 4+ years of business experience; or bachelor's degree in one of those fields and 6+ years of business experience; or equivalent experience.
- Hands-on experience in technical marketing, developer relations, software engineering, or technical product management, including building and explaining working software.
- Ability to write and debug code, use APIs and developer tools, and explain implementation choices and limitations to a technical audience.
- Experience designing and delivering technical campaigns or developer programs, creating useful content, and engaging directly with developer communities.
- Strong public communication and interpersonal judgment, including the ability to respond independently and recognize when an issue needs escalation.
- Experience connecting community feedback to product improvements and coordinating work across marketing and Developer Relations.
Nice To Haves
- Master's degree in Marketing, Computer Science, Business, or a related field and 8+ years of marketing or sales experience; or bachelor's degree in one of those fields and 12+ years of business experience; or equivalent experience.
- Experience with AI models, agents, cloud platforms, or open-source developer ecosystems.
- A portfolio of technical campaigns, public talks, tutorials, samples, or community contributions with evidence of sustained engagement or adoption.
Responsibilities
- Lead technical campaigns and developer-engagement programs around customer needs and useful product capabilities.
- Define campaign audiences, messages, technical proof, intended customer actions, and execution and distribution responsibilities with engagement and publishing partners.
- Build and adapt code samples, working examples, and demos for campaigns and education.
- Partner with Demos and Customer Acquisition on shared implementations and technical readiness; reusable demo assets and acquisition-experience experiments are led by that role.
- Create practical tutorials, technical videos, live sessions, and explainers for channel and publishing partners to use.
- Verify claims and product availability with Product and Engineering, and align publishing plans with those partners.
- Contribute a credible technical voice in relevant developer communities with established engagement partners.
- Answer substantive questions, build relationships with practitioners, and use independent judgment within agreed escalation and disclosure guidelines.
- Work with Developer Relations and community partners on technical education and engagement programs, agreeing on each team's deliverables.
- Turn recurring questions and useful community examples into content and product feedback, coordinating with publishing operations and launch partners.
- Engage directly with customers in Discord, Reddit, and other channels, and bring product leaders into conversations when their expertise is needed.
- Manage and triage inbound requests across the broader portfolio as part of collaborative work across the Azure AI PMM team.
- Choose an appropriate next action for each campaign's audience and objective.
- Partner with Data and Growth and analytics teams to agree on success measures and comparable baselines for meaningful engagement, product use, and qualified follow-through.
- Interpret results and use evidence to improve campaign and community programs.
- Bring recurring developer friction and unmet needs to Product and Engineering, track responses, and close the loop with the community when changes ship.
- Prioritize campaigns, community activity, and analyst support with the team to maintain manageable scope.
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What This Job Offers
Job Type
Full-time
Career Level
Director
