Director, Business and Data Analytics - P&C Pricing Analytics

USAA•Tampa, FL

3d•$164,780 - $314,960•Remote

About The Position

The Director of Business & Data Analytics serves as the strategic liaison between business stakeholders and technology partners, ensuring analytics and data solutions support enterprise pricing objectives. The role leads requirements gathering, stakeholder engagement, and portfolio management across a complex pricing data ecosystem, supporting business operations and policy modernization initiatives. It partners with Pricing, Pricing Analytics, and Actuarial teams in Auto and Property lines of business to prioritize demand, manage work intake, align expectations, and translate business needs into technical requirements. The Director leads data storage, preparation, exploration, governance, analytics, and information delivery strategy and operations. They oversee the delivery of information and analytics platforms and solutions, guide reporting and self-service capabilities, and provide strategic insights and thought leadership. The position also influences architecture and innovation, manages prioritization and capacity, supports problem resolution, and ensures business risks are identified and controlled in accordance with risk and compliance policies. The role is remote eligible in the continental U.S., with occasional business travel. Employees living within 60 miles of a USAA office are expected to work on-site four days per week.

Requirements

Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or a quantitative field, or four years of relevant education and/or experience.
Eight years of data and analytics-related experience generating results in a complex financial services organization.
Three years of people leadership experience building, managing, and/or developing high-performing teams.
Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals.
Strong business acumen in measuring business outcomes, business operations, industry practices, and emerging trends.
Experience leading projects using Agile methodologies.
Experience conducting moderately large-scale data analysis using internal and external data to support business decision-making.
Proven ability to tell a story through data and communicate effectively with executive-level leadership.

Nice To Haves

Experience partnering with Pricing, Pricing Analytics, and/or Actuarial organizations, preferably within Property & Casualty Insurance.
Experience leading requirements gathering and translating complex business needs into data and technology solutions.
Experience managing a portfolio of multiple concurrent initiatives, including intake prioritization, stakeholder alignment, and dependency management.
Demonstrated experience collaborating with technical delivery teams and data engineering partners within large-scale analytics ecosystems.
US military experience gained through military service or as a military spouse/domestic partner.

Responsibilities

Lead strategic, tactical, operational, and financial responsibilities for line-of-business data storage, preparation, exploration, information governance, analytics, and information delivery.
Oversee and coordinate subfunction strategies for delivering information and analytics platforms and solutions to business stakeholders and cross-functional partners.
Ensure successful end-to-end information management, analytics, and delivery processes.
Evaluate industry trends and best practices and integrate them into processes, technology, and strategic plans.
Provide thought leadership and influence data, information, and application architecture decisions while tracking changes in industry standards.
Lead data reporting efforts to identify reporting opportunities, analytics, complex projects, report retirements, and advanced self-service capabilities.
Provide strategic insights to senior leaders and key stakeholders in support of functional objectives.
Set analytic direction based on business direction, environment, and strategy, and develop approaches that influence the business and drive change.
Influence innovation, prioritize work, manage capacity, and assist with problem resolution.
Oversee the information delivery experience and associated risks, ensuring teams understand business processes, supporting data and applications, and presentation of findings and recommendations.
Identify and pursue opportunities to use advanced data delivery and business solutions techniques to address business issues.
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Partner with Pricing, Pricing Analytics, and Actuarial teams in Auto and Property lines of business to prioritize demand, manage intake, align expectations, and translate business needs into technical requirements.