Director, Banking Partnerships - Americas

Trustly•San Francisco, CA

10d•$220,000 - $330,000

About The Position

As Director, Banking Partnerships, Americas, you will own Trustly’s commercial and strategic relationships with financial institutions, aggregators, and neobanks across the U.S. and Canada. Reporting to the Head of Banking & Product Partnerships, Americas, you will set portfolio strategy, own the economics of every deal, and build executive relationships. You will be accountable for the health, growth, and durability of the portfolio, deciding when partnerships need additional investment, renegotiation, remediation, or replacement.

Requirements

10+ years in bank partnerships, fintech business development, payments, or open banking, with a track record of owning senior financial institution relationships.
Experience negotiating and renegotiating complex commercial agreements with banks, aggregators, or payment platforms.
Working knowledge of U.S. and Canadian banking, account-to-account payments, data access models, and the related regulatory landscape.
Comfort using performance and financial data to manage a portfolio and make investment, renegotiation, or exit decisions.
Proven ability to work across Product, Legal, Compliance, Finance, and Operations, with executive presence and clear communication.
Experience leading or coaching analysts or other supporting talent.
An established network at U.S. banks that can be drawn on from day one.
Able to travel 25–50%.
Self-sufficient owner comfortable building governance where little exists and leading through influence across functions.

Nice To Haves

Canadian banking and regulatory knowledge and Canadian bank relationships.
Open banking experience specifically.
Bank-side experience managing fintech partners.
Experience coaching analysts.

Responsibilities

Own relationships with named banks, aggregators, and neobanks, building senior partner relationships and serving as the internal voice of each partner.
Lead deal economics and negotiation strategy from initial structuring through renegotiation, revisiting terms as volume, cost, coverage, risk, and regulation change.
Source and negotiate new bank partnerships, drawing on an existing network at partner institutions.
Drive a durability-first access strategy (direct API, then native connection, then aggregator) and develop alternatives that reduce concentration risk and preserve continuity.
Establish portfolio governance, including performance reviews, escalation paths, and decision forums, and regularly report portfolio health to executives.
Collaborate with Product on joint roadmaps and Legal on durable agreements, growing partnerships through new functionality, coverage, and use cases.
Manage and coach a Banking Partnerships Analyst, and partner closely with Banking Operations on settlement, reconciliation, and operational execution.