Director, AI Innovation & Strategy - Human Resources
About The Position
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The AI Strategy & Innovation team at Optum leads market strategy, client growth, solution development, and commercialization for AI-enabled HR and workforce offerings. As Director, AI Innovation & Strategy – Human Resources, you will serve as a functional thought leader and senior client advisor, predicting emerging workforce needs and developing innovative solutions with broad business impact. You will build executive relationships with CHROs and senior enterprise leaders, shape strategic growth opportunities, support sales pursuits, and convert emerging artificial intelligence capabilities into differentiated HR offerings. In this role, you will maintain active involvement in critical delivery activities to ensure AI-powered solutions enhance employee experience, workforce effectiveness, organizational performance, and HR operating efficiency, while leveraging cutting-edge machine learning and enterprise technology platforms.
Requirements
- 10+ years of experience in strategy, consulting, product management, commercialization, business development, human resources, workforce transformation, or AI-enabled solution delivery
- 5+ years of experience working with enterprise HR organizations or advising senior HR and C-suite business leaders
- 5+ years of experience in one or more core domain areas: workforce planning, talent acquisition, learning & development, performance management, compensation/benefits, employee experience, HR operations, or workforce analytics
- 3+ years of experience in business development, pricing strategies, revenue forecasting, or translating emerging AI technologies into commercially viable offerings
- 2+ years of experience with AI and machine learning capabilities, model operations, cloud platforms, and enterprise HR data architectures
- 1+ years of experience applying responsible AI considerations, including employment privacy, bias mitigation, fairness, transparency, and human oversight
- Willing and able to travel up to 30–40% domestically to client locations
Nice To Haves
- Advanced degree (Master’s or Doctorate) in Business Administration, Human Resources, Data Science, Artificial Intelligence, or a related field
- 3+ years of experience leading cross-functional teams involving product management, data science, engineering, legal, and compliance professionals
- Demonstrated track record of leading complex sales pursuits or consulting engagements resulting in multi-million dollar business impact
- Direct experience with major enterprise HR software platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) and AI integrations
- Proven executive-level communication, presentation, and negotiation skills with experience influencing CHROs and VP-level stakeholders
Responsibilities
- Develop AI-enabled HR and workforce market strategies, priority use cases, solution roadmaps, and business plans aligned with client needs and organizational growth objectives
- Build and expand relationships with CHROs and senior enterprise leaders to identify and shape strategic opportunities across workforce planning, talent acquisition, onboarding, learning, performance, compensation, and employee experience
- Lead proposals, executive presentations, demonstrations, workshops, and complex sales pursuits to convert AI innovations into scalable, repeatable offerings with clear value propositions and commercial structures
- Advise senior HR and business executives on AI strategy, investment priorities, governance, operating-model changes, workforce adoption, and value realization
- Incorporate employment-related compliance, privacy, security, bias mitigation, fairness, accessibility, transparency, and human oversight into solution design and commercialization decisions, championing ethical AI practices across the development lifecycle
- Lead complex initiatives across product, engineering, data science, HR, legal, and compliance teams, integrating enterprise AI tools and capabilities to solve business problems and streamline workforce workflows
- Shape solutions that leverage workforce, talent, performance, and engagement data, ensuring seamless integration with enterprise HR technology environments
- Track pipeline, sales, revenue, profitability, product adoption, workforce productivity, and client satisfaction metrics while developing pricing approaches and business models
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Director
