Senior Director, AI Innovation and Strategy - Human Resources

UnitedHealth Group•Eden Prairie, MN

5d•$159,300 - $273,200•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Senior Director, AI Innovation and Strategy – Human Resources leads the design, packaging, and commercialization of AI solutions in the Human Resources and workforce solutions portfolio. This leader translates advanced AI capabilities into market-ready products and solution offerings, partnering closely with go-to-market, engineering, and operations teams to deliver measurable client value and business growth. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

12+ years of experience in product strategy, management, or commercialization, with recent focus on AI or machine learning-powered products, platforms, or solution delivery
7+ years of deep domain expertise across one or more HR/workforce areas (e.g., workforce planning, talent acquisition, onboarding, learning and development, performance, compensation, benefits, or workforce analytics)
5+ years of experience with external partnership models, such as joint ventures, contract-based research collaborations, technology licensing arrangements (e.g., white-labeling), or commercial development agreements
5+ years of experience in elite management consulting environments (e.g., McKinsey, Bain, BCG, or equivalent), with demonstrated progression in responsibility and client impact
5+ years of experience identifying, evaluating, and implementing transformational AI technologies and solutions within complex organizations
5+ years of experience launching and scaling enterprise AI solutions within Human Resources, workforce, talent, employee-experience, or related functional environments
3+ years of experience managing model operations, cloud platforms, and productization best practices
Experience partnering with executive leaders (Director level and above) to develop, present, and gain alignment on business, technology, or transformation strategies.
Proven ability to lead through influence, aligning diverse stakeholders to achieve business objectives in complex, matrixed organizations
Ability to travel up to 30–40%25 to client locations

Nice To Haves

Advanced degree (e.g., Master’s, MBA)
Experience establishing IP protection, data privacy, and governance frameworks for AI-enabled digital capabilities

Responsibilities

Define and manage the AI solutions portfolio and roadmap, ensuring alignment with client needs and business strategy.
Equip sales and delivery teams with compelling product narratives, competitive positioning, and reference architectures.
Partner with cross-functional AI engagement leaders to lead client-facing meetings, workshops, and status updates to ensure technical capabilities are translated into measurable business value.
Prioritize and translate research outputs and new capabilities into commercial offerings by working with internal and external partners.
Develop pricing strategies and commercial guardrails in partnership with operations and finance.
Build and manage relationships with external partners, technology providers, and industry collaborators to accelerate market reach; collaborate with Legal and Corporate Compliance functions to account for intellectual property (including patents and trademarks), data privacy and security, and commercialization quality related to new AI-enabled digital capabilities.
Set and track key performance indicators for portfolio growth, profitability, and customer impact.
Drive AI enterprise strategy, adoption, and responsible AI practices across business functions to deliver tangible business outcomes