Director, Academic Technology

University of Massachusetts Medical School•Worcester, MA

19h

About The Position

Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for strategic planning, resourcing, programming, and implementation of institutional software that supports academic operations at the University of Massachusetts Medical School. The role designs, develops, implements, and supports technological solutions that enable academic operations and continuous process improvement. The Director also serves as a subject matter expert and consultant to students, faculty, and staff, and performs diverse and complex duties in a dynamic academic education and research community.

Requirements

Bachelor's degree in Information Systems Management, Computer Science, or a related major.
Five years of management or supervisory experience in a large IT organization.
At least four years of experience in academic or research IT.
Three years of experience in an Academic Medical Center.
Demonstrated strategic thinking and an enterprise-wide perspective.
Ability to negotiate effectively and build consensus in an academic setting.
Collaborative leadership style with excellent interpersonal, written, and oral communication skills.
Strong project management skills.
Ability to communicate effectively with technical and non-technical users.
Ability to lead, manage, and work with ambiguity in a dynamic and growing research community.

Nice To Haves

Master's degree or equivalent; examples include a master's in Computer Engineering or Computer Science, or an MBA.
Proven experience providing solutions in an academic environment.
Data proficiency and prior experience managing development teams.
In-depth understanding of PeopleSoft Campus Solutions.

Responsibilities

Develop goals for Academic Technology at the Medical School and build awareness and adoption of those goals across constituent groups.
Promote collaboration tools supporting the academic mission across the five UMass campuses through education and community building.
Ensure appropriate academic systems are available to students, faculty, and staff at UMMS.
Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure to address the strategic needs of the academic community.
Recommend ways to create a collaborative environment for end-user services and infrastructure access, and evaluate new technologies and products.
Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery.
Facilitate accommodations and solutions for the academic community related to IT services and infrastructure use outside standard School practices.
Lead the Academic Technology governance process for managing delivery of academic requests.
Develop a sustainable support model for campus-wide academic initiatives and support departments in administering and supporting their local environments.
Coordinate and provide resources for activities supporting UMMS' three graduate schools and academic offices.
Assist or lead efforts to optimize academic processes and automate academic systems, including identification, development, and acquisition.
Consult with UMass students and faculty on using local support environments and academic tools for education.
Provide technical resources for quality assurance, debugging, tuning, and software development architectures for the three UMMS schools and academic offices.
Conduct and manage technology education programs, workshops, and conferences.
Develop and manage sustainable budget models for academic initiatives.
Coordinate support services and models for current and future services.
Encourage department-based academic IT systems to meet university, state, and federal requirements for data sharing, integrity, security, and business continuity.