Direct Support Supervisor

RHA Health Services, LLC•Hendersonville, NC

About The Position

The Direct Support Supervisor is responsible for the direct supervision of two or more employees and carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Duties include interviewing and recommending candidates for hire, training employees, planning and assigning work, reviewing performance, motivating and promoting team performance, addressing complaints, and resolving problems. The supervisor manages assigned residential homes or facilities, coordinates Direct Support Employees, and works assigned time in the home or facility. The role also provides after-hours and on-call coverage as part of the direct care rotation and carries out the responsibilities of a Direct Support Professional. The supervisor helps implement services and supports that enable people supported to achieve personal goals and outcomes identified in their Individual Support Plans.

Requirements

  • High school diploma or GED.
  • One year of experience working with individuals with developmental and intellectual disabilities.
  • Flexible schedule and availability to provide on-call coverage as needed.
  • Provide CPR after certification.
  • Ability to pass a background check and drug screen.
  • Valid driver's license.

Nice To Haves

  • Associate degree in a health-related area or two years of experience in a health-related field.
  • CPR, first aid, NCI, and/or MedTech certification.

Responsibilities

  • Manage assigned residential homes or facilities.
  • Supervise and coordinate the activities of Direct Support Employees.
  • Work assigned time in the residential home or facility.
  • Resolve employee issues and conduct performance reviews.
  • Ensure employees meet training requirements and attend required events.
  • Provide after-hours and on-call coverage as part of the direct care rotation.
  • Monitor employees' interactions and relationships with people supported and provide feedback.
  • Ensure people supported have a clean, maintained home and yard.
  • Help implement services and supports that enable people supported to achieve personal goals and desired outcomes identified through an Individual Support Plan.
  • Carry out the responsibilities of a Direct Support Professional.
  • Interview employees and make hiring recommendations; train employees; plan, assign, and direct work; review performance; motivate and promote team performance; address complaints; and resolve problems.
  • Perform other duties as assigned.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees.
  • Health insurance for full-time employees.
  • 401(k) retirement savings program.
  • Physical, emotional, and financial wellbeing programs.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
  • $2,000 sign-on bonus.
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