Direct Support Supervisor

RHA Health Services • Salisbury, NC

6d

About The Position

The Direct Support Supervisor oversees residential homes or facilities and directly supervises two or more employees. The role carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing and making hiring recommendations, training employees, planning and assigning work, reviewing performance, motivating and promoting team performance, and resolving complaints and problems.

The supervisor also works assigned time in the residential setting, coordinates Direct Support Employees, and performs Direct Support Professional duties. The position helps implement services and supports that enable people with intellectual and developmental disabilities and people facing mental health or substance use challenges to pursue personal goals and outcomes identified in their Individual Support Plans. The supervisor monitors employee interactions with people supported and helps ensure that their homes and yards are clean and maintained. After-hours and on-call coverage is part of the direct care rotation.

The listed rate of pay is $20.19 per hour. The position is described as regular. Benefits offered to eligible employees include early access to earned pay through Payactiv, employee discounts, paid time off and health insurance for full-time employees, a 401(k) retirement savings program, wellbeing programs, qualifying chronic disease management programs, and free CPR, first aid, and job-specific training opportunities. Contract or contingent workers and interns do not qualify for these benefits.

Requirements

• High school diploma or GED required.
• One year of experience working with individuals with developmental and intellectual disabilities.
• Flexible schedule and availability to provide on-call coverage as needed.
• Provide CPR after certification.
• Ability to pass a background check and drug screen.
• Valid driver's license.
• Complete pre-employment screening, including criminal background screening and name checks in the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
• For positions requiring driving, provide proof of driver's license, driver's insurance, and a vehicle if required to transport individuals.

Nice To Haves

• Associate degree in a health-related area or two years of experience in a health-related field preferred.
• CPR, first aid, NCI, and/or MedTech certification is a plus.
• Education verification, other credentialing based on position requirements, and proof of employment history or references may be required.

Responsibilities

• Manage assigned residential homes or facilities.
• Supervise and coordinate the activities of Direct Support Employees.
• Work assigned time in the residential home or facility.
• Resolve employee issues and conduct performance reviews.
• Ensure employees meet training requirements and attend required events.
• Provide after-hours and on-call coverage as part of the direct care rotation.
• Monitor employee interactions and relationships with people supported and provide feedback.
• Ensure people supported have a clean, maintained home and yard.
• Help implement services and supports to assist people supported in achieving personal goals and desired outcomes identified through an Individual Support Plan.
• Carry out the responsibilities of a Direct Support Professional.
• Directly supervise two or more employees in accordance with organizational policies and applicable laws.
• Interview candidates and make hiring recommendations; train employees; plan, assign, and direct work; review performance; motivate and promote team performance; and address complaints and resolve problems.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees only.
• Health insurance for full-time employees only.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED