Direct Support Supervisor

RHA Health Services • Hendersonville, NC

3d

About The Position

The Direct Support Supervisor manages assigned residential homes or facilities and directly supervises two or more employees. The supervisor coordinates Direct Support Employee activities, works scheduled time in the residential setting, and carries out supervisory responsibilities under organizational policies and applicable laws. These responsibilities include interviewing and recommending candidates for hiring, training employees, planning and assigning work, reviewing performance, motivating and recognizing employees, addressing complaints, and resolving problems.

The role helps implement services and supports that enable people supported to pursue personal goals and outcomes identified in their Individual Support Plans. The supervisor monitors and provides feedback on employee interactions with people supported and ensures homes and yards are clean and maintained. The position also performs Direct Support Professional duties and provides after-hours and on-call coverage as part of the direct care rotation.

The listed pay rate is $20.00, with a $2,000 sign-on bonus. Benefits include Payactiv early access to earned wages, an employee discount program, paid time off and health insurance for full-time employees, a 401(k) retirement savings program, wellbeing programs, qualifying chronic disease management programs, and free CPR, first aid, and job-specific training opportunities. The posting states that contract and contingent workers and interns do not qualify for these benefits.

Requirements

• High school diploma or GED required.
• One year of experience working with individuals with developmental and intellectual disabilities.
• Flexible schedule and availability to provide on-call coverage as needed.
• Ability to provide CPR after certification.
• Ability to pass a background check and drug screen.
• Pre-employment screening may include criminal background checks, registry checks, drug testing, education verification, and other credentialing based on position requirements.
• For positions requiring driving, proof of driver's license, driver's insurance, and a vehicle if required for transporting individuals.

Nice To Haves

• Associate degree in a health-related area or two years of experience in a health-related field preferred.
• CPR, first aid, NCI, and/or MedTech certification is a plus.
• Proof of employment history or references, if required.

Responsibilities

• Manage assigned residential homes or facilities.
• Supervise and coordinate the activities of Direct Support Employees.
• Work assigned time in the residential home or facility.
• Resolve employee issues and conduct performance reviews.
• Ensure employees meet training requirements and attend required events.
• Provide after-hours and on-call coverage as part of the direct care rotation.
• Monitor employee interactions and relationships with people supported and provide feedback.
• Ensure the homes and yards of people supported are clean and maintained.
• Help implement services and supports that assist people supported in achieving personal goals and outcomes identified in their Individual Support Plans.
• Carry out the responsibilities of a Direct Support Professional.
• Directly supervise two or more employees, including interviewing and making hiring recommendations, training employees, planning and assigning work, reviewing performance, motivating and rewarding employees, promoting team performance, addressing complaints, and resolving problems.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees only.
• Health insurance for full-time employees only.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED