Direct Support Supervisor

RHA Health Services, LLC • Salisbury, NC

1d

About The Position

RHA Health Services is hiring a Direct Support Supervisor to oversee residential homes or facilities and supervise two or more employees. The supervisor carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing and making hiring recommendations, training employees, planning and assigning work, directing and reviewing performance, motivating staff, addressing complaints, and resolving problems. The position also works assigned time in a residential home or facility and carries out the responsibilities of a Direct Support Professional.

The role supports people with intellectual and developmental disabilities and people facing mental health and substance use challenges. It helps implement services and supports intended to advance personal goals and desired outcomes identified in each person’s Individual Support Plan. The supervisor monitors staff interactions with people supported and helps ensure their home and yard are clean and maintained. The position includes after-hours and on-call coverage as part of the direct care rotation.

The listed rate of pay is $20.19 per hour. RHA Health Services provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

Requirements

• High school diploma or GED required.
• One year of experience working with individuals with developmental and intellectual disabilities.
• Flexible schedule and availability to provide on-call coverage as needed.
• Provide CPR after certification.
• Ability to pass a background check and drug screen.
• Valid driver’s license.
• Complete criminal background screening and registry checks, including the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
• Complete drug testing and education verification, along with other credentialing based on position requirements.
• Provide proof of employment history or references if required.
• For positions requiring driving, provide proof of driver’s license, driver’s insurance, and a vehicle if required to transport individuals.

Nice To Haves

• Associate degree in a health-related area or two years of experience in a health-related field.
• CPR, first aid, NCI, and/or MedTech certification.

Responsibilities

• Manage assigned residential homes or facilities.
• Supervise and coordinate the activities of Direct Support Employees.
• Work assigned time in the residential home or facility.
• Resolve employee issues and conduct performance reviews.
• Ensure employees meet training requirements and attend required events.
• Provide after-hours and on-call coverage as part of the direct care rotation.
• Monitor and provide feedback to employees regarding their interactions and relationships with people supported.
• Ensure people supported have a clean and maintained home and yard.
• Help implement services and supports that assist people supported in achieving personal goals and desired outcomes identified through an Individual Support Plan.
• Carry out the responsibilities of a Direct Support Professional.
• Interview and make hiring recommendations; train employees; plan, assign, and direct work; review performance; reward and motivate employees; promote team performance; address complaints; and resolve problems.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED