About The Position

The Direct Support Professional - Adult Services participates in direct care and plan implementation for clients as prescribed by physicians and treatment teams. The role provides supervision, safety, and crisis management; documents client behavior and participation in programming; follows scheduled activities; models positive, mature behavior; and uses proactive behavioral strategies to minimize crises and support client success. The position supports clients’ health, safety, wellness, hygiene, and infection control needs; carries out individual plans and treatment strategies; collaborates with treatment teams; and helps clients achieve behavioral, educational, residential, and ID Waiver goals. It also involves collecting behavioral and instructional data, documenting services, maintaining engagement and monitoring, implementing planned activities, managing behavioral crises safely, overseeing housekeeping, nutrition, and transportation, and assisting with purchases and program or client funds as applicable.

Requirements

  • Must be at least 18 years old.
  • High school diploma or GED.
  • Valid driver's license with an acceptable driving record.
  • Moderate computer skills, including logging in, navigating the web, starting and saving a Microsoft document, and basic keyboarding skills.
  • Afternoon, evening, and weekend availability is required.

Responsibilities

  • Ensure the health, safety, and wellness of clients.
  • Support client health and hygiene and use infection control procedures.
  • Report serious incidents, participate in reviews, and implement follow-up measures as applicable.
  • Follow and administer individual client plans, including understanding client strengths, needs, abilities, preferences, goals, objectives, outcomes, and treatment strategies.
  • Collaborate with the Treatment Team to provide continuity of support and care through communication and participation in team discussions and decisions.
  • Implement behavior strategies and teach alternative behaviors to promote clients’ achievement of behavioral goals.
  • Instruct assigned clients to help them achieve education and residential goals and objectives or ID Waiver outcomes.
  • Collect and accurately and reliably document behavioral and instructional data.
  • Document services delivered accurately and in a timely manner.
  • Maintain a high level of engagement with and monitoring of clients.
  • Implement planned activities throughout the workday.
  • Build trust, respect, and positive relationships with clients to provide a supportive, solution-focused environment.
  • Manage behavioral crises safely.
  • Oversee site management, including housekeeping, nutrition, and transportation.
  • Assist with purchases and be accountable for program and client money, as applicable.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible Spending and Health Savings Accounts.
  • 401(k) with an employer match.
  • Generous Paid Time Off plan.
  • Education assistance.
  • Life insurance.
  • Employee Assistance Program (EAP).
  • Short-term disability (STD).
  • Long-term disability (LTD).
  • Potential eligibility for federal student loan forgiveness because Grafton is a 501(c)(3) nonprofit.
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