About The Position

Direct Support Professionals support clients with intellectual disabilities or chronic mental health conditions based on each person’s individual goals. The role helps ensure clients’ physical, mental, emotional, and social needs are met, while supporting their participation in community life and the development of relationships with community members. DSPs provide support and training according to service plans, help clients follow tailored daily schedules, and assist with personal care, appointments, transportation, and safety.

Requirements

  • High school graduate or GED/HSED (High School Equivalency Diploma).
  • Good written and verbal communication skills and basic computer skills.
  • Ability to exercise sound judgment in making decisions.
  • Ability to complete and pass the required medication administration course.
  • Valid Class C driver’s license.
  • Clearance from all applicable background checks required by service standards.
  • Reliable transportation.
  • Proof of state minimum liability insurance coverage.
  • Physical ability to lift up to 50 lbs.
  • Physical strength and flexibility to assist individuals with outdoor and indoor maintenance.
  • Physical mobility to walk, stoop, stand, sit, and climb steps.
  • Physical strength to assist individuals with transfers in accordance with Hope Haven policy.
  • Ability to maintain balance while moving, being pushed or pulled, and lowering oneself to a half-squat while keeping the back straight.

Responsibilities

  • Support clients in participating fully in societal roles alongside community members without disabilities.
  • Maximize opportunities for clients to develop relationships with community members.
  • Provide support and training identified in each client’s service plan and ensure physical and mental needs are cared for.
  • Assist with hygiene, bathing or showering, toileting, escorting, transition time, and mealtimes as needed.
  • Teach self-control and self-management skills in accordance with departmental training.
  • Complete required client logs, charts, and other documentation by the end of the shift or within 24 hours with supervisor approval.
  • Help clients develop and follow a daily activity schedule tailored to their needs.
  • Assist clients with arranging necessary appointments and transportation, and complete appropriate documentation.
  • Promote personal safety and safety measures among team members and clients, and follow safety procedures.

Benefits

  • Health insurance coverage through Wellmark Blue Cross Blue Shield.
  • Free $15,000 term life insurance policy.
  • 403(b) retirement plan with an 8% employer match after one year.
  • Flexible spending account for pretax medical and dependent-care reimbursement.
  • Supplemental accident, critical illness, dental, vision, short-term disability, long-term disability, and voluntary life benefits.
  • Paid time off (PTO) and temporary medical leave (TML).
  • Holidays based on employment status.
  • Bereavement leave.
  • Military leave.
  • Jury duty leave.
  • Employee Assistance Program (EAP).
  • Family and Medical Leave Act (FMLA) leave.
  • Student Loan Forgiveness through the PSLF Program.
  • BVU Partnership educational benefits.
  • Pay on Demand with Dayforce Wallet.
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