About The Position

The Direct Support Professional provides personal support in the residence of a person served, actively engaging with them and ensuring that programs and activities are carried out at home and in the community. The role provides supervision and training to adults with developmental disabilities to promote growth toward their individual goals, while respecting each person’s preferences, dignity, and independence. The position supports independent living skills and daily care, including mobility, budgeting, hygiene, bathing, toileting, cleaning, and oral care. It uses approved behavior plans and crisis-intervention techniques, monitors safety and well-being, administers medication according to medical orders and records, and communicates medical or operational concerns to the appropriate supervisor or Registered Nurse. The role also documents progress and incidents, prepares food according to approved menus and dietary needs, maintains the home, manages funds and personal belongings as directed, and transports people served to appointments and community activities. The role requires cooperation with people served, families, colleagues, volunteers, and community professionals; participation in meetings and training; regular attendance; and adherence to agency policies. The posted schedule is Saturday and Sunday, 7 a.m. to 10 p.m. The job description also states that the position may require a flexible schedule, including nights, weekends, and holidays.

Requirements

  • High school diploma or equivalent preferred; specific education requirements may vary by state regulations.
  • Commitment to enhancing the lives of people with intellectual disabilities.
  • Ability to work as part of a team.
  • Valid driver’s license and an acceptable driving record under agency and insurance-carrier criteria.
  • Ability to lift, pull, and push enough weight to assist individuals supported; this may exceed 50 pounds.

Nice To Haves

  • Additional related experience and/or education may be substituted for the specified education and experience requirements at the discretion of the Personnel Officer.

Responsibilities

  • Provide personal support and active engagement in the residence and community.
  • Supervise and train adults with developmental disabilities in accordance with their individual plans and goals.
  • Personalize the home to reflect each person’s preferences and personality.
  • Teach people served to do as much as possible for themselves and avoid personal business during work time.
  • Communicate with day program staff when requested and promptly report concerns about individual needs or house operations to the Community Support Manager.
  • Use approved behavior plans and intervention strategies to support progress toward goals and objectives.
  • Serve as a positive role model for people served and agency staff.
  • Assist people served with independent living skills, including mobility, budgeting, personal hygiene, cleaning, bathing, toileting, nail care, and oral hygiene.
  • Know the whereabouts of people served during work hours and check rooms at specified times for safety and well-being.
  • Attend routine scheduled meetings with the BSS Program Manager or designee and attend team meetings as required.
  • Follow routine and emergency medical procedures, including procedures involving CPR, vital signs, positioning, wheelchairs, transfers, assistive devices, splints, dentures, and walkers.
  • Administer medication correctly and on time according to physician orders and the Medication Administration Record, including required three-way checks.
  • Maintain the cleanliness and safety of the home and people served, including completing laundry and preparing food according to approved menus, special diets, and food consistencies.
  • Assist people served with care and maintenance of personal belongings and ensure belongings are secure and controlled by each person.
  • Complete records and reports, including monthly reports, incident reports, seizure records, activity logs, and fire drill reports.
  • Collect data on progress according to agency policy.
  • Transport people served to appointments, activities, and community outings.
  • Manage agency and people-served funds responsibly and document transactions according to agency policy.
  • Communicate medical concerns to the Registered Nurse and supervisor within the appropriate time frame.
  • Use approved crisis-intervention techniques in emergencies when people served may injure themselves or others.
  • Know the location of important house records, including fire drill, water temperature, medical, menu, and other files.
  • Attend religious services with the person served.
  • Contribute to a positive, enthusiastic, responsible, and courteous work and home atmosphere.
  • Use technology to complete specified job duties and attend work regularly according to the assigned schedule and agency policy.
  • Attend and participate in in-service training, staff meetings, and other professional development activities.
  • Work cooperatively with families, staff, supervisors, administrators, co-workers, people served, community professionals, customers, neighbors, vendors, the public, and agency volunteers.
  • Follow agency policies and procedures and undertake other duties, responsibilities, and special projects as needed.
  • Work a flexible schedule that may include nights, weekends, and holidays.

Benefits

  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement options
  • Flexible spending accounts for health, dependent care, and transportation
  • Life insurance
  • Disability insurance
  • Paid time off
  • 403(b) with employer match
  • Employee recognition programs
  • Employee referral bonus opportunities
  • Discounts through Tickets at Work
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