About The Position

Chimes is a not-for-profit organization that supports people with intellectual and behavioral challenges through educational, employment, vocational, residential, habilitative, and behavioral health services. The Direct Support Professional provides person-centered care and support to promote individuals’ safety, engagement, well-being, independence, and personal goals. The listed schedule is Sunday, Monday, and Tuesday, 7 a.m.–7 p.m., at a set pay rate of $18.00 per hour. Work schedules may vary to meet program needs and may include evenings, weekends, and holidays. Core duties include assisting with personal care, implementing individualized care plans, administering medication, maintaining a safe and organized environment, using approved behavior intervention techniques, documenting daily activities and incidents, and facilitating community participation. DSPs communicate with supervisors, team members, families, and service providers and participate in required training, staff meetings, and professional development. Role-specific duties vary by assignment. Day Program DSPs lead structured activities, support participation, transport individuals to activities and outings, and collaborate with the day program team. Residential DSPs support independent living skills, shopping, meal planning and preparation, and health care coordination. Floater DSPs provide coverage across homes and program locations, adapt to different environments, and may conduct overnight safety checks.

Requirements

  • High school diploma or equivalent.
  • Must obtain and maintain active Certified Medication Technician (CMT) certification.
  • Must obtain and maintain active CPR/First Aid certification.
  • Must obtain and maintain active Mandt or other crisis intervention training certification.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to follow detailed care plans and work independently and as part of a team.
  • Ability to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
  • Valid driver’s license and an acceptable driving record as determined by agency policies.
  • Patience, empathy, and the ability to support individuals with kindness, dignity, and respect.

Nice To Haves

  • Additional coursework or certifications in human services.
  • Prior experience working with individuals with disabilities.

Responsibilities

  • Provide direct support and supervision to ensure individuals’ safety, engagement, and well-being.
  • Assist with hygiene, dressing, mobility, meal preparation, and other personal care tasks.
  • Follow individualized care plans and support individuals’ goals and skill development.
  • Administer medications in accordance with agency policies and regulations.
  • Maintain a safe, clean, and organized environment and follow health and safety protocols.
  • Use approved behavior intervention techniques to support emotional and behavioral regulation.
  • Document daily activities, progress, incidents, and other required information accurately.
  • Facilitate participation in community activities, events, and social interactions.
  • Communicate with supervisors, team members, and external service providers.
  • Attend required training, staff meetings, and professional development sessions.
  • Treat individuals with dignity, respect, and kindness.
  • Engage day program participants in structured activities that promote learning, socialization, and skill development.
  • Monitor day program participants and support active participation in activities.
  • Transport individuals to and from program activities and community outings.
  • Collaborate with the day program team to improve service delivery and outcomes.
  • Support residential individuals in independent living skills, including housekeeping, budgeting, and cooking.
  • Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences.
  • Monitor and report health concerns and ensure medical appointments are scheduled and attended.
  • Liaise with individuals, families, and healthcare providers to support continuity of care.
  • Adapt to different home and program environments and provide coverage as needed.
  • Travel between assigned locations in response to staffing needs.
  • Maintain consistent care and documentation across program sites.
  • For applicable overnight shifts, remain awake and alert and conduct scheduled safety checks.
  • Work a flexible schedule, which may include evenings, weekends, and holidays.

Benefits

  • Medical, dental, and vision insurance.
  • Tuition reimbursement options.
  • Flexible spending accounts for health, dependent care, and transportation.
  • Life insurance.
  • Disability insurance.
  • Paid time off.
  • 403(b) with employer match.
  • Employee recognition programs.
  • Employee referral bonus opportunities.
  • Discounts through Tickets at Work.
  • Competitive pay.
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