About The Position

Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges through educational, employment, vocational, residential, habilitative, and behavioral health services. Direct Support Professionals provide person-centered support to help individuals achieve their fullest potential. The role involves supervising and supporting individuals’ safety, engagement, well-being, personal care, skill development, medication needs, community participation, and daily activities. The position may involve work across day program, residential, or floater assignments, with schedules that can include evenings, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • Must obtain and maintain active Certified Medication Technician (CMT) certification.
  • Must obtain and maintain active CPR/First Aid certification.
  • Must obtain and maintain active Mandt certification or other crisis intervention training.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to follow detailed care plans and work independently and as part of a team.
  • Ability to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
  • Valid driver’s license and an acceptable driving record as determined by agency policies.
  • Patience, empathy, and ability to support individuals with kindness, dignity, and respect.

Nice To Haves

  • Additional coursework or certifications in human services.
  • Prior experience working with individuals with disabilities.

Responsibilities

  • Provide direct support and supervision to individuals to ensure safety, engagement, and well-being.
  • Assist with personal care, including hygiene, dressing, mobility, and meal preparation.
  • Implement individualized care plans and support individuals’ goals and skill development.
  • Administer medications accurately in compliance with agency policies and regulations.
  • Maintain a safe, clean, and organized environment and follow health and safety protocols.
  • Use approved behavior intervention techniques to support emotional and behavioral regulation.
  • Document daily activities, progress, incidents, and other required information accurately.
  • Facilitate community integration through activities, events, and social interactions.
  • Communicate with supervisors, team members, and external service providers.
  • Attend required training, staff meetings, and professional development sessions.
  • Work a flexible schedule, including evenings, weekends, and holidays, as needed.
  • Treat all individuals with dignity, respect, and kindness.
  • For day program assignments, engage individuals in structured learning, socialization, and skill-development activities; monitor participation; transport individuals to activities and outings; and collaborate with the day program team.
  • For residential assignments, support independent living skills such as housekeeping, budgeting, and cooking; assist with grocery shopping and meal planning; monitor and report health concerns; help ensure medical appointments are scheduled and attended; and liaise with families and healthcare providers.
  • For floater assignments, provide coverage across home and program environments, travel between locations as assigned, maintain consistent care and documentation across sites, and remain awake and alert during overnight shifts while conducting scheduled safety checks.

Benefits

  • Medical, dental, and vision insurance
  • Tuition reimbursement options
  • Flexible spending accounts for health, dependent care, and transportation
  • Life insurance
  • Disability insurance
  • Paid time off
  • 403(b) with employer match
  • Employee recognition programs
  • Employee referral bonus opportunities
  • Discounts through Tickets at Work
  • Discounts on Verizon mobile service
  • Competitive pay
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