Direct Support Professional 2 (DSP 2)

Bridgewell•Haverhill, MA
•Onsite

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, while supporting people to manage their home environment and participate in their community. People supported may need physical assistance or accommodations. Staff receive specialized training and may be required to obtain specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The position is scheduled Monday through Friday, 3:00 p.m. to 8:00 p.m., for 25 hours per week. The employee supports people with daily living, medical, clinical, and financial needs; assists with community activities and transportation; maintains required records and certifications; and follows applicable regulatory standards and Bridgewell policies. The role may also include assigned safety or human rights responsibilities and other duties as assigned.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills, including the ability to write clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the physical demands of residential support work, including climbing stairs; assisting people with movement, bathroom routines, and transfers; providing lifting and balanced support; and, in some situations, physical, behavioral, or medical interventions.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

  • Provide support and skills training in activities of daily living, and help people make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people with medical, clinical, and financial needs.
  • Transport or accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines when assigned to an awake overnight shift.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete other required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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