Direct Support Professional 2 (DSP 2)

Bridgewell•Wakefield, MA

About The Position

Bridgewell is seeking a Direct Support Professional to assist people with developmental, physical, and psychiatric disabilities in a residential program. The position provides daily support, supervision, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodations. Staff may receive specialized training and may be required to hold certifications or credentials and to complete additional training in areas such as behavioral support, autism, or healthcare. The schedule is Monday and Tuesday from 3:00 p.m. to 11:00 p.m. and Saturday from 9:00 a.m. to 11:00 p.m., for 30 hours per week. The role includes supporting individual choice and independence, helping with medical, clinical, and financial needs, transportation, documentation, household duties, medication administration when applicable, and compliance with program and regulatory requirements. Staff also maintain required training and certifications, build relationships with stakeholders, fulfill assigned safety or human-rights roles, and attend staff and supervision meetings. The position requires a high school diploma or GED, or at least five years of verified experience in the same position. At least one year of experience supporting people with developmental or psychiatric disabilities is preferred. Candidates must have strong communication, organizational, and problem-solving skills; computer literacy; and a valid U.S. driver’s license with at least one year of U.S. driving experience. The role requires the ability to drive a large or wheelchair van and to meet the physical demands of providing care and assistance, with reasonable accommodation considered where applicable. Bridgewell offers medical, dental, and vision benefits; paid time off that includes the employee’s birthday; a collaborative work environment; training and development opportunities; additional compensation for on-call rotations; and opportunities for professional development and growth. Employment requires acceptable CORI results under Bridgewell policy.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for producing clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van, including a 12-passenger van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to meet the role’s physical demands, including climbing stairs and providing physical assistance, lifting, balanced support, and physical intervention as needed.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, as applicable to the program.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned shifts.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people receiving services with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls as required for awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday.
  • Additional compensation for on-call rotations.
  • Training and development opportunities.
  • Professional development and growth opportunities.
  • Collaborative work environment that values new insight and personal contributions.
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