Direct Support Professional 2 (DSP 2)

Bridgewell • Wakefield, MA

14h • Onsite

About The Position

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Individuals served may require physical assistance or accommodation. Staff receive and must pass specialized training for enhanced supervision or interventions addressing multiple disabilities, including behavioral support or enhanced medical care. Depending on program needs, staff may need specialized certifications or credentials, training in areas such as PABC or ABA techniques, or advanced training in autism, behavioral support, or healthcare.

The schedule is Monday, Tuesday, Thursday, and Friday from 3:00 p.m. to 11:00 p.m., and Saturday from 5:00 p.m. to 11:00 p.m., for 38 hours per week. The role includes supporting daily living and independence, assisting with medical, clinical, and financial needs, documenting services, transporting people to activities, and maintaining program safety and required training. The position requires a high school diploma or GED, or at least five years of verified experience in the same position, along with the ability to meet the physical demands of residential support work.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for clear and articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people served, including individuals weighing more than 200 pounds, with movement, bathroom routines, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications or credentials, or training in PABC or ABA techniques, may be required depending on program needs.
• Advanced training in autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned hours.
• Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
• Assist people receiving services with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls as required for awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, as well as other program-mandated training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff meetings and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision health benefits.
• Generous paid time off, including the employee's birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED