Direct Support Professional 2 (DSP 2)

Bridgewell•Wakefield, MA

About The Position

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. People served may need physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions, which may address multiple disabilities, behavioral support, or enhanced medical care. The role may require specialized certifications or credentials, training in areas such as PABC or ABA techniques, or advanced training in autism, behavioral support, or healthcare. The schedule is Saturday and Sunday, 9:00 a.m.–5:00 p.m. (16 hours per week). The employee supports individuals’ daily living skills, decision-making, independence, medical, clinical, and financial needs; provides transportation and access to community resources; maintains records and required certifications; and follows applicable regulations, Bridgewell policies, and safety requirements. The employee may also serve as a program Fire Safety Officer, Safety Coordinator, or Human Rights Officer.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people served, including people weighing more than 200 pounds, with movement, bathroom routines, transfers into and out of tubs or showers and wheelchairs, and physical, behavioral, or medical interventions.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training such as PABC or ABA techniques, or advanced training in autism, behavioral support, or healthcare, may be required depending on the program.

Responsibilities

  • Support and assist people served with skills training in activities of daily living during assigned shifts.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services in accordance with DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable regulatory standards, and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines when working awake overnight shifts.
  • Assist people served with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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