Direct Support Professional

DELTA COMMUNITY SUPPORTS•Middletown Township, PA

13d•$16 - $19•Onsite

About The Position

The Direct Support Professional provides direct care to adults in a program setting that supports the interests and needs of individuals, often including individuals with intellectual disabilities. The role advances Delta’s mission to enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships, while reflecting the values of Customer Focus, Performance Excellence, and Learning and Growth. The position reports to the Family Support Coordinator. The professional supports individuals’ health, safety, independence, and personal outcomes through person-centered services, meaningful activities, community integration, and assistance with basic living activities. The role also involves documenting services and incidents, communicating with a supervisor, attending meetings and training, transporting individuals when required, and complying with Delta policies and applicable regulatory standards.

Requirements

High school diploma or equivalent (GED).
Ability to read, write, and speak English and perform arithmetical calculations.
Excellent interpersonal, oral, and written communication skills.
Ability to work effectively with people and facilitate their growth and development.
Ability to complete assigned tasks and accept direction.
Ability to resolve non-routine situations appropriately.
Ability to manage multiple and sometimes conflicting priorities.
Ability to assess information from individual plans to facilitate interactions.
Ability to use a telephone, voicemail, copier, facsimile machine, computer, and calculator.
Ability to operate vehicles with a valid driver’s license in accordance with state laws, insurance-provider requirements, and company policies and procedures.
Ability to frequently exert up to 50 pounds of force for lifting.
Must be an approved driver and maintain approved-driver status.

Responsibilities

Engage individuals in accordance with Delta’s mission and use program resources.
Demonstrate ethical and professional conduct and participate in continuous quality improvement projects and performance measures.
Ensure implementation of high-quality individual support plans.
Promote and follow Delta’s Risk Management Program to support the health and safety of individuals and employees.
Engage individuals in meaningful activities at home and in the community, and promote community integration.
Assist individuals with basic living activities, including appearance, nutrition, recreation, and socialization.
Serve as a role model in areas such as appearance, emotional stability, and social behavior.
Encourage individuals to progress toward their outcomes and record relevant data.
Contribute to the interdisciplinary process by developing objectives and outcomes, evaluating progress toward independence, and encouraging person-centered services.
Complete and submit required records and forms in a timely manner, including incident or unusual incident reports and case notes.
Communicate continuously with the supervisor through email, text, phone, and other means.
Maintain regular attendance and follow safety policies and procedures, including promptly reporting unsafe conditions and using universal and health precautions.
Participate in activities and annual training to protect the safety of employees and individuals.
Maintain approved-driver status and transport individuals in personal and company vehicles when required.
Perform other duties as directed to support individuals, the division, Delta, customer service, and effective company operations.
Attend monthly staff meetings and required training programs assigned by the supervisor.
Cooperate with company and regulatory agency personnel during inspections or investigations.
Comply with Delta policies and DDD waiver standards.