About The Position

Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges in achieving their fullest potential. Its services include educational, employment, vocational, residential, habilitative, and behavioral health support. The Direct Support Professional provides direct support and supervision to individuals, assisting with personal care, safety, engagement, well-being, and progress toward individualized goals. The role may involve day program, residential, or floater responsibilities. The listed schedule is Tuesday, Wednesday, and Thursday from 7 a.m. to 7 p.m., and the set pay rate is $18.00 per hour. Schedules may vary to meet program needs, including evenings, weekends, and holidays. DSPs are expected to participate in ongoing training, professional development, and staff meetings. The position requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. The physical requirements include being able to lift, push, or pull at least 50 pounds.

Requirements

  • High school diploma or equivalent required.
  • Must obtain and maintain active Certified Medication Technician (CMT) certification.
  • Must obtain and maintain active CPR/First Aid certification.
  • Must obtain and maintain active Mandt or other crisis intervention training certification.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to follow detailed care plans and work independently as well as part of a team.
  • Ability to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
  • Valid driver’s license and an acceptable driving record as determined by agency policies.
  • Patience, empathy, and ability to support individuals with kindness, dignity, and respect.

Nice To Haves

  • Additional coursework or certifications in human services preferred.
  • Prior experience working with individuals with disabilities preferred but not required.

Responsibilities

  • Provide direct support and supervision to individuals to ensure safety, engagement, and well-being.
  • Assist individuals with personal care, including hygiene, dressing, mobility, and meal preparation.
  • Implement and follow individualized care plans to support individuals’ goals and skill development.
  • Administer medications accurately in accordance with agency policies and regulations.
  • Maintain a safe, clean, and organized environment and follow health and safety protocols.
  • Use approved behavior intervention techniques to support emotional and behavioral regulation.
  • Maintain accurate documentation of daily activities, progress, incidents, and required reports.
  • Facilitate community integration through activities, events, and social interactions.
  • Communicate with supervisors, team members, and external service providers.
  • Attend required training, staff meetings, and professional development sessions.
  • Treat individuals with dignity, respect, and kindness.
  • For day program assignments, engage individuals in structured activities that promote learning, socialization, and skill development; monitor participation; transport individuals to program activities and community outings; and collaborate with the day program team.
  • For residential assignments, support independent living skills such as housekeeping, budgeting, and cooking; assist with grocery shopping and meal planning and preparation; monitor and report health concerns; help ensure medical appointments are scheduled and attended; and liaise with individuals, families, and healthcare providers.
  • For floater assignments, adapt to different home and program environments, travel between locations as assigned, provide coverage according to staffing needs, maintain consistent care and documentation across sites, and remain awake and alert during overnight shifts while conducting scheduled safety checks.

Benefits

  • Medical, dental, and vision insurance
  • Tuition reimbursement options
  • Flexible spending accounts for health, dependent care, and transportation
  • Life insurance
  • Disability insurance
  • Paid time off
  • 403(b) with employer match
  • Employee recognition programs
  • Employee referral bonus opportunities
  • Discounts through Tickets at Work
  • Discounts on Verizon mobile service
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