About The Position

Direct Support Professionals support clients with intellectual disabilities or chronic mental health conditions, helping meet their physical, mental, emotional, and social needs in line with their individual goals. The role promotes individuals’ participation in community life and development of relationships with community members. DSPs provide support and training specified in service plans, help individuals build and follow personalized daily schedules, and assist with appointments and transportation. They also promote safety and complete required client documentation.

Requirements

  • Good written and verbal communication skills.
  • Basic computer skills.
  • Ability to exercise sound judgment when making decisions.
  • Ability to complete and pass the required medication administration course.
  • Valid Class C driver’s license.
  • Clearance from all applicable background checks required by service standards.
  • Reliable transportation.
  • Proof of state-minimum liability insurance coverage.
  • Physical ability to lift up to 50 pounds.
  • Physical strength and flexibility to assist individuals with indoor and outdoor maintenance.
  • Physical mobility to walk, stoop, stand, sit, and climb steps.
  • Physical strength to assist individuals with transfers according to Hope Haven policy.
  • Ability to maintain balance while moving or being pushed or pulled, and to lower oneself to a half-squat position while keeping the back straight.

Nice To Haves

  • High school graduate or GED/HSED (High School Equivalency Diploma) is preferred.

Responsibilities

  • Provide support and training to individuals as identified in their service plans.
  • Help ensure individuals’ physical and mental needs are met, including assistance with hygiene, bathing or showering, toileting, escorting, transition time, and meals.
  • Teach self-control and self-management skills in accordance with departmental training.
  • Complete client logs, charts, and other documentation required by service plans and regulations at the end of the shift or within 24 hours with supervisor approval.
  • Support individuals in developing and carrying out daily activity schedules tailored to their needs.
  • Assist individuals with arranging necessary appointments and transportation, and complete appropriate documentation.
  • Promote personal safety and safety measures among team members and clients, and follow all safety procedures.
  • Promote individuals’ ability to participate fully in societal roles and develop relationships with community members.

Benefits

  • Health insurance coverage by Wellmark Blue Cross Blue Shield.
  • Free $15,000 term life insurance policy.
  • 403(b) retirement plan with an 8% employer match after one year.
  • Flexible spending for pretax medical and dependent-care reimbursement.
  • Supplemental accident, critical illness, dental, vision, short-term disability, long-term disability, and voluntary life benefits.
  • Paid time off (PTO) and temporary medical leave (TML).
  • Holidays based on employment status.
  • Bereavement leave.
  • Military leave.
  • Jury duty leave.
  • Employee Assistance Program (EAP).
  • FMLA (Family and Medical Leave Act).
  • Student Loan Forgiveness (PSLF Program).
  • BVU Partnership educational benefits.
  • Pay on Demand with Dayforce Wallet.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service