About The Position

Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges in achieving their fullest potential. Direct Support Professionals provide direct support and supervision to individuals, supporting their safety, engagement, well-being, personal care, goals, and skill development. The position pays $18.00 per hour and is scheduled Wednesday, Thursday, Friday, and Saturday from 9:00 AM to 9:00 PM. The role includes following individualized care plans; administering medication in accordance with agency policies and regulations; maintaining a safe, clean, and organized environment; using approved behavior intervention techniques; documenting activities, progress, and incidents; and facilitating community participation. DSPs communicate with supervisors, colleagues, and external service providers, and attend required training, meetings, and professional development. Depending on the assigned role, responsibilities may also include leading structured day-program activities, transporting individuals to activities and outings, supporting independent living skills and meal planning, coordinating health appointments and continuity of care, or providing coverage across different homes and program sites. Floater duties may include overnight shifts and scheduled safety checks. The position requires patience, empathy, and respectful, person-centered support. Schedules may vary to meet program needs and may include evenings, weekends, and holidays.

Requirements

  • High school diploma or equivalent required.
  • Must obtain and maintain active Certified Medication Technician (CMT) certification.
  • Must obtain and maintain active CPR/First Aid certification.
  • Must obtain and maintain active Mandt or other crisis intervention training certification.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to follow detailed care plans and work independently and as part of a team.
  • Ability to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
  • Valid driver’s license and an acceptable driving record as determined by agency policies.
  • Commitment to person-centered support; patience, empathy, and the ability to support individuals with kindness, dignity, and respect.

Nice To Haves

  • Additional coursework or certifications in human services preferred.
  • Prior experience working with individuals with disabilities preferred but not required.

Responsibilities

  • Provide direct support and supervision to ensure individuals’ safety, engagement, and well-being.
  • Assist with personal care, including hygiene, dressing, mobility, and meal preparation.
  • Implement individualized care plans and support individuals’ goals and skill development.
  • Administer medications in compliance with agency policies and regulations.
  • Maintain a safe, clean, and organized environment and follow health and safety protocols.
  • Use approved behavior intervention techniques to support emotional and behavioral regulation.
  • Document daily activities, progress, incidents, and other required information accurately.
  • Facilitate community integration and participation in activities, events, and social interactions.
  • Communicate with supervisors, team members, and external service providers.
  • Attend required training, staff meetings, and professional development sessions.
  • Work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Treat individuals with dignity, respect, and kindness.
  • For day-program assignments, engage individuals in structured learning, socialization, and skill-development activities and support their participation.
  • For day-program assignments, transport individuals to and from program activities and community outings and collaborate with the program team to improve service delivery and outcomes.
  • For residential assignments, support independent living skills such as housekeeping, budgeting, and cooking.
  • For residential assignments, assist with grocery shopping, meal planning, and meal preparation according to dietary needs and preferences.
  • For residential assignments, monitor and report health concerns, ensure medical appointments are scheduled and attended, and liaise with families and healthcare providers.
  • For floater assignments, adapt to different home and program environments, travel between assigned locations, and provide coverage as needed.
  • For floater assignments, maintain consistent care and documentation across sites and remain awake and alert during overnight shifts to conduct scheduled safety checks.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Tuition reimbursement options
  • Flexible spending accounts for health, dependent care, and transportation
  • Life insurance
  • Disability insurance
  • Paid time off
  • 403(b) with employer match
  • Employee recognition programs
  • Employee referral bonus opportunities
  • Discounts through Tickets at Work
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