Direct Support Professional (Caregiver)

Brightli•Joplin, MO

About The Position

Firefly is hiring a Direct Support Professional (Caregiver) in Joplin, Missouri. The role supports adults with intellectual and developmental disabilities as they build independence, confidence, and meaningful lives in their communities. Direct Support Professionals provide day-to-day assistance that helps people work toward personal goals, develop life skills, and participate in everyday activities. The work is described as challenging at times but meaningful and rewarding, with an emphasis on presence, patience, dignity, growth, and human connection. The position is available full-time or part-time. No prior experience is necessary, and paid training is provided. Work takes place primarily in clients’ homes and community settings, with some travel and work in public spaces and outdoors. Schedules may vary and include weekends. Firefly is part of Brightli, whose mission includes improving client care, sharing resources to reduce the financial burden on community mental health centers, advocating for access to mental health and substance use care, and evolving behavioral health services to better meet client needs. The organization emphasizes belonging, connection, and an authentic workplace, encourages applicants with varied backgrounds and experiences, and is an equal employment opportunity employer. Firefly is a smoke- and tobacco-free workplace.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Basic computer skills.
Reliable transportation and a valid driver’s license, if applicable.
Ability to pass a background check.
Ability to work varying shifts, including weekends.
May need to lift or move up to 50 pounds.

Responsibilities

Support adults with developmental disabilities in their homes and communities.
Help individuals access community resources and participate in social activities.
Provide transportation for appointments, shopping, and community outings.
Teach independent living skills, including cooking, cleaning, and money management.
Assist with daily living needs, including personal care and hygiene.
Document client progress, achievements, and milestones.
Communicate effectively with clients, families, and team members.
Follow each individual’s Individual Support Plan (ISP).
Participate in team meetings and training sessions.
Perform other duties as assigned.

Benefits

Holiday pay for full-time employees.
Paid time off that accrues and can be used immediately for full-time employees.
Free health insurance plan available to full-time employees.
Full-time employees receive health, dental, vision, retirement, life insurance, and other benefits.
Employee discounts, including Verizon and AT&T, for all employees.
Employee Assistance Program offering free counseling, legal aid, and financial guidance for all employees.
Mileage reimbursement for work-related travel.
Paid, comprehensive, supportive initial and ongoing training.
Career growth and advancement opportunities, including promotion from within.
A welcoming and supportive workplace culture that values employee well-being.