Direct Support Professional (DSP) - Group Homes (Apopka)

Quest Inc. • Apopka, FL

3d • $17 - $19 • Onsite

About The Position

Quest, Inc. is hiring a Direct Support Professional to support people with developmental disabilities in a group home in Apopka. The role helps residents experience a full life through compassionate support, personal care, active treatment, community inclusion, and assistance with daily living. Available schedules include full-time Wednesday through Friday, 2:00 p.m. to 10:00 p.m., and Saturday, 6:00 a.m. to 10:00 p.m.; full-time overnight Wednesday through Saturday, 10:00 p.m. to 8:00 a.m.; and part-time on-call work as needed, with no guaranteed weekly hours. Candidates should check with their recruiter about currently available schedules.

The Direct Support Professional assists with personal care, medication routines, transportation, meals, household tasks, and residents’ safety and supervision. The role includes driving residents to training centers, appointments, home visits, and community outings when assigned as a driver. Staff may need to stay beyond scheduled hours if the next shift has not arrived or backup staffing has not been arranged, and are expected to report during inclement weather, potentially sheltering in place during a hurricane.

Quest, Inc. serves nearly 600 people each day and has supported individuals with disabilities for more than 60 years. Its mission is to help people with developmental disabilities experience a full life, and its vision is to provide lifelong services.

Requirements

• High school diploma.
• Must be at least 18 years old.
• Ability to read, write, and comprehend English, remain calm, and communicate during a crisis.
• Previous working knowledge of household appliances and basic office equipment, such as a washer, dryer, dishwasher, stove, oven, computer, copier, tablet, and calculator.
• Ability to stand for long periods; perform household tasks involving bending and lifting; push wheelchairs; and use hands for tasks such as writing, typing, and handling small objects.
• If assigned as a driver, a valid Florida driver’s license with no major driving violations and the ability to safely operate large-capacity vehicles and navigate traffic.
• One year of experience working with people with developmental disabilities or in intensive behavior, psychiatric, nursing home, or childcare settings; alternatively, college, vocational, or technical training equal to 30 semester hours, 45 quarter hours, or 720 classroom hours may substitute for the experience requirement.

Nice To Haves

• Experience or ability to use Hoyer lifts, van lifts, and adaptive equipment such as wheelchairs, scooters, and walkers.

Responsibilities

• Assist residents with personal care as needed, including toileting, bathing, dressing, and hygiene.
• Drive large-capacity vehicles to transport residents to and from training centers, medical appointments, home visits, and community outings; follow applicable DOT regulations and local laws.
• Administer prescribed medications, monitor self-administration, follow medication-disposal protocols, maintain medication counts, and communicate with pharmacies as needed.
• Treat residents and others with dignity and respect, communicate in a friendly and professional manner, and uphold residents’ personal rights.
• Implement active treatment in areas including self-help, daily living, social skills, leisure activities, and community inclusion.
• Safely lift, transfer, and reposition residents according to daily schedules, using proper body mechanics and physical management techniques.
• Promote mealtime safety, including food preparation, diet textures and restrictions, adaptive equipment, and feeding assistance.
• Perform daily housekeeping to maintain a safe and clean home, including dishes, beds, laundry, trash, bathrooms, kitchens, mopping, and sweeping.
• Provide adequate supervision, including staying past scheduled hours when necessary until replacement staff or backup staffing is arranged.
• Report to work during inclement weather to ensure residents receive supervision and care, which may include sheltering in place during a hurricane.

Benefits

• Medical coverage with HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, and free imaging and surgery.
• Dental and vision coverage.
• Company-paid life and short- and long-term disability insurance.
• 401(k) with company match, up to 2.5%.
• Tuition assistance and reimbursement.
• Student loan repayment assistance.
• Employee Assistance Program (EAP).
• Voluntary accident and hospitalization coverage.
• Flexible spending accounts (FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED