DIrect Support Professional Floater

Opportunity Works Connecticu•Vernon, CT

About The Position

The Floater is a flexible, organization-wide support position that provides coverage and assistance across multiple departments and program locations, including DSP services, EEO programs, community-based job coaching, both floral shop locations, and Camp Q, a horticulture site. The role supports individuals with intellectual and developmental disabilities with programmatic, health, safety, daily living, vocational, and community needs while advancing OWC’s mission. The Floater provides training, supervision, instruction, and individualized support in agency and community settings. Duties vary according to operational needs and may include supporting employment and job skills, transportation, horticulture activities, floral-shop operations, documentation, medication assistance, and emergency procedures. The position requires adaptability, dependability, professionalism, and the ability to work both independently and as part of a team. No breaks are given in this position because the employee is responsible for individuals’ safety and well-being. Physical requirements include carrying at least 40 pounds, working in varying temperatures, and standing for extended periods.

Requirements

  • GED or high school diploma.
  • Three years of experience in a DSO setting.
  • Reliable, dependable, and flexible with work hours.
  • Proven experience and success.
  • Current CPR/First Aid, Med Cert, and PMT credentials.
  • Valid driver’s license, five years of driving experience, and a clean driving record.
  • Ability to work both as part of a team and independently.
  • Computer, organizational, interpersonal, communication, and problem-solving skills.
  • Good verbal and written communication skills.
  • Caring, nurturing, honest, reliable, and punctual approach.
  • Willingness to learn the Paylocity system.
  • Ability to carry at least 40 pounds.
  • Ability to work in varying temperatures and stand for extended periods.

Responsibilities

  • Provide training, supervision, instruction, and support to individuals in agency and community settings.
  • Keep track of assigned individuals and arrange for another staff member to assume responsibility before leaving the floor.
  • Attend required worker, program, and agency trainings and meetings, and contribute to individual plan development.
  • Develop and track worker goals and complete daily documentation and weekly notes.
  • Follow mealtime procedures and supervise individuals during meals.
  • Provide transportation for outings and community activities as needed, including using a personal vehicle when required.
  • Provide ongoing support indicated by each individual’s plan and help individuals complete tasks as independently as possible.
  • Assist in securing community-based activities and worksites for individuals.
  • Pass medications when applicable.
  • Help maintain a positive program environment for staff and participants.
  • Complete, organize, and submit individual documentation, data collection sheets, weekly notes, and applicable additional forms by required deadlines.
  • Submit completed Paylocity punches and mileage forms to the Assistant Coordinator by Friday afternoon.
  • Submit an updated auto insurance declaration page to Human Resources upon renewal or every six months.
  • Assist individuals with activities of daily living.
  • Support individuals in job skills, workplace success, and achieving employment.
  • Complete Travel Book documentation when using company vehicles.
  • Support individuals in greenhouse, gardening, and horticulture activities.
  • Assist with customer service, order processing, and shop organization.
  • Assist with plant production, garden maintenance, and therapeutic horticulture programs.
  • Know and follow participants’ water-safety, fall-risk, behavior, toileting, and LON requirements.
  • Assist peers as needed and support staff and individuals during fire drills and other emergencies.
  • Learn and follow agency policies and procedures and emergency and safety procedures.
  • Participate in OWC fundraising efforts and perform other duties as they arise.
  • Demonstrate commitment to the OWC mission and maintain mutual respect and professionalism toward coworkers and individuals.
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