Direct Support Coordinator

Adjoin•Fresno, CA

About The Position

The Direct Support Coordinator (DSC) is a member of Adjoin’s I/DD Direct Support Team who provides direct support and training to clients and assists the case responsible person with overseeing client services. The role promotes clients’ dignity, safety, independence, choices, rights, and responsibilities while supporting their quality of life and independence. The DSC supports people with intellectual and developmental disabilities in daily activities and positive community experiences. The position also includes coordinating and documenting client services, supporting staff training and schedules, communicating with supervisors and community contacts, and monitoring client and employee activities. At least 60% of logged time is spent providing direct support. Travel within the counties served is required at least 75% of the time. Work may be scheduled part-time or full-time according to client and organizational needs; overtime may be required with prior supervisor approval.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Bachelor’s degree, or three years of equivalent experience and/or educational equivalent working with individuals with disabilities.
Aptitude for confidentiality, organizational skills, and good interpersonal skills.
Certification in an approved First Aid and CPR class, or successful completion within 45 days of hire.
Insured, registered vehicle in safe working condition and proof of a current California driver’s license.
Must have a mobile smart device, such as a cell phone or tablet, with reliable internet connectivity and data to perform essential job tasks; reasonable reimbursement is provided.
Ability to travel within and throughout the counties where services are provided at least 75% of the time.
Work schedule is set by the Regional Manager or designee and may be part-time or full-time depending on client and organizational needs.
Overtime may be required based on operational needs; holiday or overtime work requires prior supervisor approval.
Successful completion of a pre-employment drug screen and background check.
Physical evaluations may be required depending on assigned duties or compliance requirements and may include a TB test and/or lift and transfer test.
Acceptable DMV record.

Responsibilities

Advance clients’ decision-making, productivity, and participation in daily activities.
Facilitate clients’ inclusion in positive community experiences.
Support independence in daily activities and assist with meals, cooking, household maintenance, grooming, and dressing as assigned.
Maintain current knowledge of clients’ needs and implement individual training and support programs under the case responsible person’s direction.
Maintain positive communications and relationships with supervisors, clients, landlords, employers, families, Regional Center, D.O.R., and other community members.
Participate in client evaluations by completing task analyses and other requested assessment tools.
Complete required activity records, reports, incident documentation, and client evaluations accurately and on time.
Advocate when clients’ preferences, needs, or talents are neglected or overlooked.
Address challenging behaviors proactively and respectfully using methods outlined in plans and training.
Oversee client activities and environments during shifts to ensure health and safety needs are met.
Assist with training employees to perform direct support duties in accordance with Adjoin policies and procedures.
Prepare and maintain staffing schedules and coordinate new staff training schedules.
Participate in the on-call rotation as needed and required.
Monitor and report client and employee activities to the case responsible person.
Complete CSPs, monthly and quarterly reports, evaluations, intakes, and assessments under the case responsible person’s direction.
Review client activity logs and report significant events or concerns to the case responsible person.
Provide direct support for at least 60% of logged time to ensure services are delivered according to the client’s CSP.
Transport clients to appointments, community activities, and other locations as needed, ensuring safe and timely travel.
Perform other assigned job duties.

Benefits

Competitive medical coverage.
Retirement matching.
Employer-paid long-term disability coverage.
Employer-paid employee and dependent life insurance.
Employee wellness program with incentives, prizes, and opportunities to connect with peers.
Mental health resources through EAP, including five free counseling sessions per year for the employee and dependents.
Volunteer program with paid volunteer hours.
Dental coverage.
Flexible Spending Account.
Paid time off.
Holidays.