Direct Support Coordinator - House 310

HUMAN SERVICE AGENCY•Watertown, SD

12d•Onsite

About The Position

At New Horizons, the mission is to support people in achieving self-reliance, independence, and control over their lives. The Direct Support Coordinator provides leadership to help people achieve their goals, dreams, and personal outcomes while ensuring their health, safety, rights, and well-being. The role supports individuals in a living environment and works with staff, families, guardians, professionals, and other team members. It also involves access to Electronic Personal Health Information (EPHI), with an expectation that the employee understands and follows applicable HSA policies and procedures for protected information and security. HSA services are intended to be welcoming, accessible, integrated, and responsive to the complex needs of people with co-occurring disorders or conditions.

Requirements

High school diploma or GED.
Strong leadership, communication, organization, and problem-solving skills.
Ability to advocate for and empower others.
Ability to work independently while collaborating effectively with a team.
Commitment to treating people with dignity, respect, choice, and self-determination.
Flexibility to meet the needs of the people supported.
Ability to maintain confidentiality and follow applicable regulations and agency policies.
Ability to complete required training, including CPR, First Aid, and Medication Certification.
Regular computer work; occasional bending, stooping, climbing stairs, pushing or pulling, driving, and lifting over 50 pounds during emergency or behavioral support situations.
Access to EPHI and compliance with applicable HSA policies and procedures.

Nice To Haves

Two years of experience working with people with disabilities.
Supervisory experience.

Responsibilities

Support people in achieving their goals, preferences, and desired outcomes.
Advocate for individuals and ensure their rights and needs are respected.
Participate in developing and monitoring Individual Support Plans.
Provide leadership, supervision, and support to Direct Support Professionals.
Ensure staff follow individual plans, agency policies, and state regulations.
Monitor staffing, schedules, training, documentation, and service quality.
Communicate and collaborate with individuals, families, guardians, professionals, and team members.
Respond to and document incidents or changes in individual needs, and coordinate additional support when needed.
Maintain accurate records and ensure required documentation and assessments are completed on time.
Help ensure a safe, clean, and supportive living environment.
Provide direct support and assistance as needed.
Read, understand, and comply with HSA policies and procedures applicable to protected information and security.