Direct Sales Representative- Residential

Astound Broadband•IL-Carolina Dr West Chica, IL
•$40,000 - $89,000•Onsite

About The Position

The Direct Sales Representative is a residential outside-sales role focused on acquiring customers through face-to-face, door-to-door interactions. The representative will promote Astound’s internet and related services, build relationships with residents and referral sources, and develop a strong understanding of assigned properties and their service agreements. The role is primarily field-based, with approximately 90% of work conducted in the field. Compensation includes a $40,000 base salary, uncapped commissions, and potential sales incentives. Total on-target earnings are stated as $89,000, with the opportunity to exceed six figures through strong performance. The position offers flexible scheduling, an adjusted quota during the ramp-up period, a protected territory, and training and mentoring. The listed benefits apply to regular full-time positions. Astound is a provider of internet, WiFi, mobile, and TV services, as well as fiber infrastructure and internet solutions for businesses. The company describes its mission as taking care of customers and one another, following through on commitments, and having fun. It states a commitment to an inclusive workplace and equal opportunity.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced, challenging environment.
  • Comfort working outdoors and conducting most work in the field.
  • Excellent communication, relationship-building, organizational, presentation, and influencing skills.
  • Positive, creative, and persuasive personality.
  • Motivated self-starter who is comfortable working autonomously.
  • Detail-oriented, with highly developed organizational and time-management skills.
  • Sales-quota driven.
  • Valid driver's license and reliable transportation.

Responsibilities

  • Obtain new residential customers through professional, face-to-face interactions with residents, property management groups, and other referral sources.
  • Pursue leads provided each day.
  • Understand the unique elements of assigned properties within the portfolio.
  • Distribute marketing materials, facilitate strategic marketing campaigns, and build Astound brand awareness.
  • Review and understand property contract language, service levels, restrictions, and obligations.
  • Understand customer needs and explain appropriate solutions.
  • Attend mandatory sales meetings.
  • Report sales statistics accurately and promptly to management.
  • Stay up to date on competitors in the market.
  • Visit potential customers at their residences to discuss service needs, provide quotes, and take sign-up orders.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement plan with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Paid time off/vacation starting at 80 hours per year, increasing with tenure
  • 40 hours of floating holiday per year
  • Seven paid holidays per year
  • Paid sick leave, varying according to state and/or local laws
  • Tuition reimbursement program
  • Employee discount program
  • Flexible scheduling
  • Adjusted quota during ramp-up period
  • Protected territory
  • Training and mentoring
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