Direct Sales Representative- MDU

Astound Broadband•Detroit, MI
•$40,000 - $89,000

About The Position

The Direct Sales Representative supports Astound’s multifamily sales initiatives by building relationships with community organizations, condo associations, and apartment property management groups for buildings with 50 or more units within the serviceable footprint. The representative acquires customers through face-to-face interaction with residents, property managers, and referral sources, while meeting bi-weekly sales quotas. The role is primarily field-based, with approximately 90% of work conducted in the field, and includes a $40,000 base salary, uncapped commissions, and total on-target earnings of $89,000, with the potential to exceed six figures through strong performance. The representative manages assigned properties and new-building onboarding, promotes Astound through marketing materials and resident events, maintains accurate CRM information and sales reporting, and reviews property contracts and service obligations. This role requires strong communication and relationship-building abilities, a self-directed and quota-driven approach, and reliable transportation. A high school diploma or equivalent is required.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced, challenging environment.
  • Excellent communication, relationship-building, organizational, presentation, and influence skills.
  • Positive, creative, and persuasive personality.
  • Motivated self-starter who is comfortable working autonomously.
  • Detail-oriented, with highly developed organizational and time-management skills.
  • Sales-quota driven.
  • Valid driver's license and reliable transportation.

Responsibilities

  • Cultivate individual sales through relationship building and maintain a bi-weekly sales quota.
  • Acquire new customers in multifamily residential settings through professional, face-to-face interactions with residents, property management groups, and referral sources.
  • Aggressively pursue leads provided daily.
  • Understand the unique elements of assigned properties within the portfolio.
  • Distribute marketing materials, facilitate strategic marketing campaigns, and build Astound brand awareness.
  • Manage the new-building onboarding process to drive subscriptions and penetration; update the CRM daily with relevant information.
  • Review and understand property contract language, service levels, restrictions, and obligations.
  • Understand customer needs and articulate solutions.
  • Create, plan, and execute regular multifamily property resident events.
  • Attend mandatory sales meetings.
  • Report sales statistics accurately and promptly to management.
  • Stay informed about competitors in the market.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement plan with employer match.
  • Medical, dental, vision, life, and short-term disability insurance options.
  • Paid time off/vacation starting at 80 hours per year, increasing based on tenure.
  • 40 hours of floating holiday per year.
  • Seven paid holidays per year.
  • Paid sick leave, with hours varying based on state and/or local laws.
  • Tuition reimbursement program.
  • Employee discount program.
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