Residential Direct Care (B)

Triangle•Danvers, MA

About The Position

The Direct Care employee provides coverage and support for individuals served during assigned shifts at the Bates Street location. The role supports individuals’ growth and quality of life, helps them work toward goals in their Individual Support Plans, and provides assistance with personal care, medical care, daily living, socialization, and other areas as needed. The employee also supports behavior plans, completes required documentation, follows emergency and medication procedures when applicable, and transports or accompanies individuals to appointments and community activities. The position is part-time, for 22 hours per week: Thursday and Friday from 3 p.m. to 10 p.m., and Saturday from 3 p.m. to 11 p.m. The employee is expected to follow Triangle policies, maintain a positive and respectful attitude, communicate with the supervisor, manage time and workload effectively, attend scheduled supervision, staff meetings, and training, and maintain Triangle property in good and sanitary condition.

Requirements

  • High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to verbally communicate, read, analyze, interpret, and write documents.
  • Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to perform the physical activities described, including occasional standing, walking, sitting, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, talking, hearing, tasting, or smelling.
  • Vision abilities required include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
  • Promote individuals’ growth in QUEST quality-of-life areas, including individual control, respect and dignity, relationships, community membership, personal growth and accomplishments, and personal well-being.
  • Assist individuals with areas identified in their Individual Support Plans in coordination with other team members.
  • Support individuals with problem solving, personal care, medical care, socialization, leisure activities, interpersonal skills, household tasks, money management, activities of daily living, and asserting their human and civil rights.
  • Assist in developing and implementing behavior support plans.
  • Know emergency procedures and basic emergency facts for individuals living at the location where coverage is provided.
  • Complete necessary documentation, including Communication Logs, Case Logs, ROADs Charts, Daily Progress Notes, Incident Reports, Medication and Treatment Charts, and Medication Occurrence Reports.
  • If certified to dispense medications, dispense medications as prescribed, report medication occurrences to the Program Manager, complete necessary forms, and follow applicable procedures.
  • Transport or accompany individuals to appointments and community-based activities and events as needed.
  • Maintain Triangle property in good and sanitary condition.
  • Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
  • Attend training as directed by the Program Manager.
  • Perform additional duties as assigned by the Program Manager and accomplish tasks as appropriate.
  • Adhere to Triangle policies, act as a role model, maintain a positive and respectful attitude, communicate regularly with the supervisor, manage time and workload effectively, report to work on time and prepared, and meet Department productivity standards.
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