Residential Direct Care (B)

Triangle•Danvers, MA

4d•Onsite

About The Position

The Direct Care employee provides direct care coverage and support to individuals served during assigned shifts, helping them pursue growth in quality-of-life areas and work toward goals identified in their Individual Support Plans. The employee supports individuals with problem solving, personal and medical care, socialization, leisure activities, interpersonal skills, household and money management, activities of daily living, and asserting their human and civil rights. The role also includes assisting with behavior support plans, maintaining required records, following emergency and medication procedures when applicable, and accompanying individuals to appointments and community activities. The position is full-time for 31 hours per week, scheduled Saturday and Sunday from 9 a.m. to 9 p.m. and Monday from 3 p.m. to 10 p.m. The work location is Bates Street. The employee is expected to follow Triangle policies, maintain a positive and respectful attitude, communicate with the supervisor, manage time and workload effectively, attend scheduled supervision, staff meetings, and training, and maintain Triangle property in sanitary condition. Additional duties may be assigned by the Program Manager.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to verbally communicate, read, analyze, interpret, and write documents.
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
Ability to meet the physical demands of the role, including occasionally lifting and/or moving up to 25 pounds.

Responsibilities

Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
Work with individuals to promote growth in QUEST quality-of-life areas, including individual control, respect and dignity, relationships, community membership, personal growth and accomplishments, and personal well-being.
Assist individuals in working on areas identified in their Individual Support Plans in coordination with other team members.
Support individuals as needed or directed with problem solving, personal care, medical care, socialization, leisure activities, interpersonal skills, household and money management, activities of daily living, and asserting their human and civil rights.
Assist in the development and implementation of behavior support plans.
Know emergency procedures and basic emergency facts regarding individuals living at the covered location.
Complete required documentation, including communication logs, case logs, ROADs charts, daily progress notes, incident reports, medication and treatment charts, and medication occurrence reports.
If certified to dispense medications, dispense them as prescribed, report medication occurrences to the Program Manager, complete necessary forms, and follow applicable procedures.
Transport and/or accompany individuals to appointments and community-based activities and events as needed.
Maintain Triangle property in good and sanitary condition.
Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
Attend training as directed by the Program Manager.
Perform additional duties as assigned by the Program Manager and accomplish appropriate tasks.
Adhere to Triangle policies and procedures, act as a role model, maintain a positive and respectful attitude, communicate regularly with the supervisor about department issues, manage time and priorities effectively, report to work on time and prepared, and meet department productivity standards.