Residential Direct Care (L)

Triangle•Malden, MA

About The Position

The Direct Care employee provides direct care coverage and support to individuals served at Triangle's Lawrence Street location during assigned shifts. The role supports individuals' growth across QUEST quality-of-life areas and helps them work toward goals in their Individual Support Plans in coordination with other team members. Support may include problem solving, personal and medical care, socialization and leisure activities, interpersonal skills, household tasks, money management, activities of daily living, and asserting human and civil rights. The employee helps develop and implement behavior support plans, knows the emergency procedures and relevant emergency information for individuals at the location, completes required documentation, and—if certified to dispense medication—dispenses medication as prescribed and reports medication occurrences. The role may involve transporting or accompanying individuals to appointments and community activities, maintaining Triangle property, attending supervision, staff meetings, and training, and performing additional duties as assigned by the Program Manager. This is a part-time position for 15 hours per week: Sunday 4:00 p.m.–11:00 p.m. and Saturday 10:00 a.m.–6:00 p.m. The work environment typically has a moderate noise level.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to verbally communicate, read, analyze, interpret, and write documents.
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to meet the listed physical demands, with reasonable accommodation where applicable.

Responsibilities

Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
Work with individuals to promote growth in QUEST quality-of-life areas: Individual Control, Respect and Dignity, Relationships, Community Membership, Personal Growth and Accomplishments, and Personal Well-being.
Assist individuals in working on areas identified in their Individual Support Plans, in coordination with other team members.
Support individuals, as needed or directed, with problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household tasks, money management, activities of daily living, and asserting their human and civil rights.
Assist in developing and implementing behavior support plans.
Know emergency procedures and basic emergency facts regarding individuals living at the location where coverage is provided.
Complete required documentation, including Communication Logs, Case Logs, ROADs Charts, Daily Progress Notes, Incident Reports, Medication and Treatment Charts, and Medication Occurrence Reports.
If certified to dispense medications, dispense them as prescribed, report medication occurrences to the Program Manager, complete required forms, and follow applicable procedures.
Transport and/or accompany individuals to appointments and community-based activities and events as needed.
Maintain Triangle property in good and sanitary condition.
Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
Attend training as directed by the Program Manager.
Perform additional duties as assigned by the Program Manager.
Adhere to Triangle policies and procedures, act as a role model, maintain a positive and respectful attitude, communicate regularly with the supervisor about department issues, manage time and workload effectively, report to work on time and prepared, and meet department productivity standards.