Residential Direct Care (B)

Triangle•Danvers, MA
•Onsite

About The Position

The Direct Care employee provides support and direct care to individuals served at Triangle’s Bates Street location during part-time shifts on Thursday and Friday from 3 p.m. to 10 p.m. and Saturday from 3 p.m. to 11 p.m. The role supports individuals’ growth and quality of life, helps them work toward goals in their Individual Support Plans, and assists with daily living, personal care, medical care, socialization, leisure, household tasks, and other needs. The employee also helps implement behavior support plans, completes required documentation, accompanies individuals to appointments and community activities, and maintains the residence and Triangle property. The employee is expected to follow Triangle policies, communicate with the supervisor, attend scheduled supervision, staff meetings, and training, and perform additional duties as assigned.

Requirements

  • High school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to verbally communicate, read, analyze, interpret, and write documents.
  • Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.

Responsibilities

  • Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
  • Work with individuals to promote growth in QUEST quality-of-life areas, including individual control, respect and dignity, relationships, community membership, personal growth and accomplishments, and personal well-being.
  • Assist individuals in working on areas identified in their Individual Support Plans in coordination with other team members.
  • Support individuals, as needed or directed, with problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household tasks, money management, activities of daily living, and asserting their human and civil rights.
  • Assist in developing and implementing behavior support plans in coordination with other team members.
  • Know emergency procedures and basic emergency facts regarding individuals living at the covered location.
  • Complete necessary documentation, including Communication Logs, Case Logs, ROADs Charts, Daily Progress Notes, Incident Reports, Medication and Treatment Charts, and Medication Occurrence Reports.
  • If certified to dispense medications, dispense medications as prescribed; report medication occurrences to the Program Manager, complete required forms, and follow applicable procedures.
  • Transport and/or accompany individuals to appointments and community-based activities and events as needed.
  • Maintain Triangle property in good and sanitary condition.
  • Attend and participate in supervision and staff meetings scheduled by the Program Manager.
  • Attend training as directed by the Program Manager.
  • Perform additional duties as assigned and accomplish tasks as appropriate.
  • Adhere to Triangle policies and procedures, maintain a positive and respectful attitude, communicate regularly with the supervisor about department issues, manage time efficiently, prioritize workload, report to work on time and prepared, and meet department productivity standards.
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