Direct Care Program Lead

Merakey • Pine Grove Township, PA

8d • Onsite

About The Position

Merakey is seeking a Program Lead in Pine Grove, Pennsylvania. The Program Lead manages and oversees the day-to-day activities of assigned programs or services within a division, coordinating program activities and ensuring high-quality services for participants. The role reports to the Program Manager and may include managing an individual caseload. As the lead staff member and point person while on shift, the Program Lead supports staff and oversees client care, safety, household needs, and home upkeep.

Requirements

• Must be at least 18 years old.
• Must have a verifiable high school diploma or GED, or 4–5 years of experience working in a human services residential setting.
• 1–3 total years of experience required.
• Willingness to obtain NADSP Certification within the first year of hire, if required.
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Provide guidance, support, and direction to staff members.
• Assign staff duties and responsibilities according to program needs and individual strengths.
• Conduct regular staff check-ins and provide feedback on performance and areas for improvement.
• Enforce program policies and procedures to ensure the safety and security of clients and staff.
• Monitor client behavior and intervene to de-escalate conflicts or address concerns.
• Respond to emergencies and crises according to established protocols, seeking assistance as needed.
• Act as lead staff member and point person while on shift.
• Prepare and manage house schedules in coordination with the Program Manager.
• Provide direct care, including assistance with activities of daily living, food preparation and feeding, and maintaining required supervision.
• Manage and administer medication.
• Manage incidents in coordination with the Program Manager and QCO.
• Manage household needs, including menu development, grocery shopping, and housekeeping.
• Maintain the assigned home, including ongoing cleanliness and daily maintenance such as changing lightbulbs and cleaning filters.
• Identify needed repairs and submit maintenance requests.

Benefits

• Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
• Retirement plan with pre-tax and Roth employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform, featuring self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED