Child and Youth Program Direct Care Supervisor

Commander, Navy Installations Command•Colts Neck, NJ

13d

About The Position

The Child and Youth Program (CYP) Direct Care Supervisor assists the facility Director by providing routine supervisory oversight, support, and instruction to CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) programs. The supervisor provides oversight and accountability for assigned staff throughout all hours of program operation. The position supervises and develops staff, manages program schedules and operations, and supports developmentally appropriate programs that promote children's and youths' social, emotional, physical, and cognitive growth. It works with children, families, staff, volunteers, school representatives, installation personnel, and partner organizations to maintain safe, compliant, and cohesive programs. The supervisor also supports quality assurance, accreditation, inclusion, records management, and required reporting.

Requirements

Specialized experience in the child and/or youth profession, or education appropriate to the position.
Knowledge of regulations, policies, and standards applicable to CYP.
Knowledge of developmentally appropriate programming for the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age.
Knowledge of child and youth development principles, practices, and techniques.
Knowledge of Federal and State laws governing detection, prevention, and reporting of child abuse and neglect.
Knowledge of team leadership, motivation, and learning styles in a CYP environment.
Skill in program planning, organization, and employee scheduling.
Ability to lead, mentor, and coach teams in collaborative environments.
Ability to conduct formal and informal child assessments and use findings to inform decisions, improve teaching and activity planning, and drive program improvement.
Ability to observe and document CYP direct care staff performance, assess progression, and provide feedback and follow-up.
Ability to reinforce staff development and provide ongoing guidance on safe, healthy, appropriate classroom and activity-area operations, including recognizing childhood illnesses and signs of child abuse.
Ability to conduct and review program evaluations, identify areas for improvement, and establish and implement corrective action plans.
Ability to communicate effectively in English, orally and in writing, to work with CYP teams and customers and to prepare reports, plans, and observation records.
Strong interpersonal skills with children, youth, and adults.
Ability to identify and respond to emergencies, including evacuations, child illness, and children's physical and emotional needs.
Satisfactorily complete required child-care background checks, including fingerprint checks, a Tier 1 with Child Care check, SCHR check, NACI, and the Installation Records Check.
Complete required training and maintain certifications or credentials required by Federal, State, and/or national accreditation institutions used by DoD CYP.
Successfully pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
Pass a pre-employment physical, provide evidence of immunization, be free of communicable diseases, and obtain appropriate immunization against communicable diseases.
Participate in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
Submit to pre-employment and random drug testing as a condition of employment.
Meet one of the education and experience pathways: a bachelor's degree or higher in a listed or related field and 2 years of experience working with children and/or youth; or 2 years of specialized experience in the child and/or youth profession, including leading a team to care for and teach children in a military childcare setting or similar work. Education and experience must be documented in the resume and supporting documents.

Responsibilities

Direct staff work, assign tasks according to priorities and staff capabilities, conduct annual performance reviews, participate in staffing decisions, ensure required training, and address performance or disciplinary matters.
Support the CNIC Equal Employment Opportunity policy and foster a workplace free from discrimination, harassment, and reprisal.
Supervise assigned direct care professionals and volunteers; support personnel actions involving selection, assignments, training, promotions, discipline, and recognition.
Establish local performance standards and evaluate employee and volunteer performance.
Develop staffing schedules and verify that classroom opening and closing procedures are completed.
Ensure developmentally appropriate SAC and/or CDC programming promotes children's and youths' social, emotional, physical, and cognitive growth.
Coordinate and supervise field trips; conduct physical checks of classrooms and activity areas to verify supervision and accountability; and conduct quality assurance checks of program records.
Ensure specialized programs and Inclusion Support Plans are implemented for children and youth with special needs, and ensure staff follow parents' special instructions.
Assist with developing, implementing, and analyzing staff and patron surveys and needs assessments.
Resolve personnel-related complaints and recommend corrective action to the Director when appropriate.
Encourage and facilitate continuing education, including CDA and MSA credentials and college-level coursework.
Guide staff in responding to and administering medication as required, and provide medication-administration support when needed.
Conduct routine and impromptu safety checks to help ensure facility, program, and activity security.
Communicate professionally with parents, CYP professionals, installation personnel, school representatives, partner organizations, contractors, volunteers, and installation leadership.
Interpret and apply child and youth development principles and Department of Navy policies based on patron needs and program evaluation; implement standard operating procedures and applicable policies.
Ensure compliance with laws, policies, and regulations governing DoD CYP programs, and notify the supervisor of compliance concerns.
Collaborate with CYP leaders, parents, T&C's, and other Direct Care Supervisors to deliver a cohesive program and address concerns.
Conduct parent orientations, ensure required parent interactions take place, and participate in parent conferences as needed or requested.
Maintain written observations and detailed notes, support targeted and individualized behavior strategies, and ensure resources are available for staff implementing Inclusion Support Plans.
Assist in obtaining and retaining DoD certification and accreditation; oversee development and delivery of core programs and activities under applicable instructions and standards.
Review, clarify, complete, and submit accident and incident reports as required; safeguard child records and provide regular updates to the T&C and CYP management.
Ensure compliance with the USDA Child and Adult Care Food Program (CACFP).
Serve as a mandatory reporter to Family Advocacy and Child Protective Services, as required by local policy, for suspected child abuse or neglect.