Child and Youth Program Direct Care Supervisor

Commander, Navy Installations Command•Bethesda, MD

12d

About The Position

The Child and Youth Program (CYP) Direct Care Supervisor assists the facility Director by providing routine supervisory oversight, support, and instruction to CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) Programs. The supervisor oversees and holds assigned staff accountable during all hours of program operation. The role supervises staff and volunteers; supports personnel actions, training, scheduling, and performance management; and helps ensure developmentally appropriate programs for children and youth. It also supports program operations, safety, security, compliance, communication with families and partner organizations, and the implementation of policies and procedures. The supervisor helps maintain program quality, required documentation, certifications, and accreditation, and serves as a mandatory reporter of suspected child abuse or neglect under local policy.

Requirements

Specialized experience in the child and/or youth profession or education appropriate to the position.
Knowledge of regulations, policies, and standards applicable to CYP.
Knowledge of developmentally appropriate programming for the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age.
Knowledge of child and youth development principles, practices, and techniques.
Knowledge of Federal and State laws governing detection, prevention, and reporting of child abuse and neglect.
Knowledge of team leadership, motivation, and individual and group learning styles in a CYP environment.
Skill in program planning, organizing, and employee scheduling.
Leadership, mentoring, and coaching skills to develop and lead teams in collaborative environments.
Ability to assess children and use assessments to inform decisions, improve teaching practices and activity planning, and support program improvement.
Ability to conduct and document observations of direct care staff, assess their progression, and provide feedback and follow-up.
Ability to reinforce staff developmental training and provide ongoing guidance on safe, healthy, and appropriate classroom and activity-area operations, including recognizing childhood illness and child abuse.
Ability to evaluate classrooms and activity areas, identify areas for improvement, and establish and implement corrective action plans.
Ability to communicate effectively in English, orally and in writing, to communicate with teams and customers, prepare reports and plans, and document observations.
Strong interpersonal skills with children, youth, and adults.
Ability to identify and respond to emergencies, including evacuations, child illness, and physical and emotional needs.
Must satisfactorily complete required child-care background checks, including fingerprint checks, Tier 1 with Child Care, SCHR, NACI, and the required Installation Records Check.
Ability to complete required training and maintain certifications or credentials required by Federal, State, or national accreditation institutions used in DoD CYP.
Must pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
Must pass a pre-employment physical, provide evidence of immunization, be free of communicable diseases, and obtain appropriate immunizations against communicable diseases.
Must participate in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
Subject to pre-employment and random drug testing as a condition of employment.
Must be a U.S. citizen or have 3 years of lawful U.S. residency.
Must meet one of the stated education and experience pathways: a bachelor's degree or higher in a listed or related field and 2 years of experience working with children and/or youth; or 2 years of specialized experience in the child and/or youth profession. Education and experience must be demonstrated in the resume and supporting documents.

Responsibilities

Direct and assign staff work based on priorities, assignment requirements, and staff capabilities; conduct annual performance reviews; participate in staffing decisions; ensure appropriate training; and address performance or disciplinary issues.
Support the CNIC Equal Employment Opportunity policy and promote a workplace free from discrimination, harassment, and reprisal, with equitable treatment of staff.
Supervise an assigned team of direct care professionals and volunteers and support personnel actions related to selection, assignments, training, promotions, discipline, and recognition.
Establish performance standards, rate employee performance, and develop staffing schedules.
Validate classroom opening and closing procedures and conduct physical checks of assigned classrooms and activity areas to ensure supervision and accountability.
Ensure developmentally appropriate CDC and/or SAC programs promote children’s and youths’ social, emotional, physical, and cognitive growth.
Coordinate and supervise field trips and conduct quality assurance checks on classroom and activity-area records.
Ensure specialized programs and Inclusion Support Plans for children and youth with special needs are implemented, and that staff follow parent-provided special instructions.
Assist with developing, implementing, and analyzing surveys and needs assessments for staff and patrons.
Resolve personnel-related complaints and recommend corrective action to the Director as needed.
Encourage and facilitate staff continuing education, including CDA or MSA credentials and college-level classes.
Guide and support direct care staff in responding to and administering medication as required; provide medication-administration support as needed.
Conduct routine and impromptu safety checks to support facility, program, and activity security.
Communicate professionally with parents, CYP professionals, installation personnel, school representatives, program partners, contractors, volunteers, and installation leadership.
Interpret and apply child and youth development principles and Department of Navy policies based on patron needs and program evaluations.
Implement standard operating procedures and ensure compliance with applicable laws, policies, and regulations; notify the supervisor of compliance concerns.
Collaborate with CYP leaders, parents, T&C's, and other Direct Care Supervisors to provide a cohesive program and address concerns.
Conduct parent orientations, ensure required parent interactions occur, and participate in parent conferences as needed or requested.
Ensure written observations, detailed notes, and targeted and individualized behavior strategies are maintained, and that resources support staff implementing Inclusion Support Plans.
Assist in obtaining and retaining DoD certification and accreditation, and oversee development and delivery of core programs and activities under applicable instructions and standards.
Review, clarify, complete, and submit accident and incident reports as required; safeguard child records and provide regular updates to the T&C and CYP management.
Ensure compliance with the USDA Child and Adult Care Food Program (CACFP).
Serve as a mandatory reporter to Family Advocacy and Child Protective Services in suspected child abuse or neglect cases, as prescribed by local policy.