Direct Auto Customer & Sales Experience Intern

Allstate • Charlotte, NC

3d • Onsite

About The Position

The Summer 2026 Direct Auto Customer & Sales Experience Intern is a hands-on, immersive experience designed for rising seniors interested in building a career in sales, marketing, customer experience, or business operations. Over the course of a 4–5 week full-time internship, interns will gain real-world experience working inside Direct Auto retail locations, supporting both in-store customer sales and local community marketing efforts. Following the internship, high-performing individuals may have the opportunity to continue in a part-time student role, where they can deepen their experience, pursue licensing, and continue to grow in an earn-and-learn environment. This role offers a unique opportunity to build a blended skillset across relationship-based selling and grassroots marketing execution. Interns won’t just observe—they’ll actively contribute to store success by engaging customers, supporting sales activities, and helping build awareness in the surrounding community.

Requirements

• Currently pursuing a bachelor’s degree
• Expected graduation between December 2026 and May 2027 (rising senior)
• Strong interest in sales, marketing, customer experience, or business strategy
• Energetic, outgoing personality with comfort engaging customers face-to-face
• Curiosity, initiative, and willingness to learn in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to think creatively about community engagement and marketing
• Organized with attention to detail
• Comfortable working both independently and as part of a team
• Must be able to work onsite at one of our Direct Auto locations in the following areas: Atlanta, GA; Charlotte, NC; Greensboro, NC; Norfolk, VA; Jackson, MS; New Orleans, LA; Baton Rouge, LA
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

Nice To Haves

• Experience with Microsoft Excel, PowerPoint, and Word is helpful but not required.

Responsibilities

• Engage with walk-in customers alongside licensed sales agents
• Learn how to identify customer needs and recommend insurance products
• Support quoting, cross-selling, and customer follow-up activities
• Assist in delivering excellent in-store customer experiences
• Build foundational skills in consultative selling and relationship building
• Support local marketing initiatives such as community outreach and event participation
• Assist with in-person visits to nearby businesses and community partners
• Help execute marketing campaigns to drive foot traffic into the retail location
• Identify opportunities to strengthen community presence and partnerships

Benefits

• 4–5-week paid summer internship
• Potential to work part-time post-program
• Opportunity to obtain a Property & Casualty or Personal Lines Sales License, with learning resources and guidance provided
• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement to help offset internet costs (for eligible remote workers)
• Dedicated, private workspace free from distractions, along with appropriate desk and seating (for remote workers)
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload (for remote workers)

What This Job Offers

• Job Type: Full-time
• Career Level: Intern