Dining Supervisor

Peter Becker Community • Lower Salford Township, PA

2d

About The Position

Peter Becker Community is seeking a Dining Supervisor to lead daily dining room operations at the Maplewood Estates Independent Living Campus in Harleysville, Pennsylvania. The role focuses on delivering timely, consistent, and welcoming dining service, leading and developing front-of-house team members, and ensuring residents feel valued and respected. The supervisor coordinates dining-room setup, service, and cleanup for daily meals, special events, and catered functions; assists with staffing and shift coverage; and works with culinary and dining-services leadership to support smooth operations. The position also supports point-of-sale system updates, employee performance reviews, and improvements to service standards and procedures. The role requires high school education or equivalent, 1–2 years of relevant experience, and the ability to remain on one's feet for extended periods and lift up to 50 pounds as needed.

Requirements

• High school diploma or GED equivalent.
• At least 1–2 years of customer service, dining, or hospitality experience.
• RAMP (Responsible Alcohol Management Program) certification required within 60 days of employment.
• Strong leadership, communication, and customer service skills.
• Ability to coach and motivate team members while maintaining high service standards.
• Excellent organizational skills and ability to manage multiple priorities.
• A resident-focused approach and commitment to dignity, respect, and hospitality.
• Ability to remain on your feet for extended periods and perform dining-operation physical duties, including lifting up to 50 pounds as needed.

Nice To Haves

• Associate degree.
• ServSafe certification.

Responsibilities

• Oversee daily dining room operations to ensure timely, consistent, and exceptional service.
• Lead, train, coach, and develop front-of-house dining team members.
• Coordinate dining room setup, service, and cleanup for daily meals, special events, and catered functions.
• Assist with staff scheduling and secure coverage for open shifts.
• Conduct pre-shift meetings to communicate service expectations, updates, and daily priorities.
• Ensure dining areas are clean, organized, properly set up, and maintained according to sanitation and safety standards.
• Monitor employee attendance, punctuality, appearance, and adherence to department policies.
• Respond to resident questions, concerns, and feedback professionally and with care.
• Collaborate with the Executive Chef, Sous Chefs, and Dining Services leadership to support smooth operations.
• Assist with point-of-sale (POS) system updates, maintenance, and data entry.
• Support employee performance reviews and identify opportunities to improve service standards and procedures.
• Promote a positive dining experience where residents feel welcomed, valued, and respected.

Benefits

• Competitive pay.
• Comprehensive medical, dental, and vision insurance.
• Generous paid time off (PTO).
• 403(b) retirement plan with employer match.
• Tuition reimbursement.
• Complimentary YMCA membership.
• Employee Assistance Program (EAP).
• Opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED