Dining Room Supervisor - 5715

Guardian Real Estate Services•Mesa, AZ

14h•Onsite

About The Position

Guardian is hiring a full-time Dining Room Supervisor at Discovery Point, a 183-unit retirement community in Mesa, Arizona. The supervisor runs front-of-house dining services and supports the Food Service Director in delivering prompt, courteous service that complies with food-safety and sanitation regulations. The role includes hiring, training, scheduling, and supervising dining room staff; ordering and tracking supplies; and maintaining a clean, attractive dining room. The position is scheduled for 40 hours per week at various hours and pays $23.00 per hour, with bonus potential. The supervisor helps coordinate meal service, resident requests, banquets, and special events, and handles resident relations and complaints. They also ensure required training and food-handler permits are maintained, follow timekeeping and overtime approval procedures, and collaborate with other departments. Guardian describes opportunities for training, professional growth, and upward mobility.

Requirements

High school diploma or GED.
Valid food handler’s card.
Previous supervisory experience in a restaurant-style dining room.
Ability to speak, read, and write English sufficiently to perform the duties and communicate effectively and in a timely manner.
Excellent attention to detail and organizational skills.
Ability to multitask, manage numerous resident orders simultaneously, and provide an exceptional dining experience.
Ability to complete company training within required deadlines and attend other required training sessions.
Ability to perform essential duties satisfactorily, with or without reasonable accommodations.

Responsibilities

Represent Guardian positively and professionally.
Support the Food Service Director in managing dining room staff and complying with applicable food-serving, handling, preparation, storage, and disposal laws.
Attend and coordinate food committee meetings.
Delegate tasks, train dining room servers, and prepare and manage server schedules within budget guidelines.
Ensure the dining room and server station are clean and monitor health and safety issues.
Review menus, beverage lists, and specials; ensure servers attend pre-meal meetings and are prepared to serve residents and guests.
Manage seating charts and make changes as needed; review menu boards and menus for accuracy.
Serve late residents and guests, accommodate special needs and concerns, coordinate meal-tray deliveries to apartments, and provide food and beverages as needed.
Ensure the dining room is clean and attractive after service, with tables, chairs, decorations, settings, carpets, and floors properly maintained.
Complete side duties, including replenishing supplies and cleaning the beverage center and service bar.
Inventory front-of-house supplies and report purchasing needs to the Chef by order day.
Assist with banquets and special events and perform other assigned duties.
Maintain required food-handler permits for self and servers as necessary.
Help ensure servers complete company and legally required training; appropriately train new hires.
Manage resident relations and complaints and maintain collaborative working relationships with coworkers and other departments.
Accurately record work time and ensure servers follow timekeeping guidelines; obtain approval for overtime and help staff avoid overtime when possible.
Assist the Food Service Director with periodic reviews and evaluations of servers.