Dining Room Supervisor - 5715

Guardian Real Estate Services LLC•Mesa, AZ

1d•$0 - $23•Onsite

About The Position

Guardian is hiring a full-time Dining Room Supervisor for Discovery Point, a 183-unit retirement community in Mesa, Arizona. The supervisor runs the front-of-house dining services department, overseeing dining room staff and helping ensure meals are served promptly and courteously in a clean, attractive dining room and in compliance with sanitation regulations. The position is suited to a friendly, communicative self-starter who is comfortable supervising staff in a fast-paced food service environment. The role includes supporting the Food Service Director, hiring, training, delegating and scheduling dining room servers, managing resident relations and complaints, coordinating food committee meetings, monitoring cleanliness and safety, and maintaining front-of-house inventory. The supervisor also assists with meal service, special events, training compliance, staff evaluations, and timekeeping. The schedule is 40 hours per week with various hours. Compensation is $23.00 per hour, with bonus potential.

Requirements

High school diploma or GED.
Valid food handler’s card.
Previous supervisory experience in a restaurant-style dining room.
Ability to speak, read and write English sufficiently to perform the duties of the position.
Excellent attention to detail and organizational skills.
Ability to multitask, manage numerous resident orders at the same time and ensure an exceptional dining experience.
Ability to communicate effectively and promptly, verbally and in writing.
Ability to complete company training requirements by established deadlines and attend other required training sessions.
Ability to perform essential duties satisfactorily, with or without reasonable accommodations.

Responsibilities

Represent Guardian positively and professionally.
Support the Food Service Director in managing dining room staff in compliance with applicable food serving, handling, preparation, storage and disposal laws.
Attend and coordinate food committee meetings.
Delegate tasks, train and schedule dining room servers, including preparing a monthly schedule within budget guidelines.
Ensure the dining room and server station are clean, and maintain awareness of health and safety issues for self and staff.
Review menus, beverage lists and specials, and ensure servers attend pre-meal meetings and are prepared to serve residents and guests.
Manage the seating chart and make changes as needed; check menu boards and menus for correctness.
Serve late residents and guests, accommodate special needs and concerns, and coordinate meal-tray delivery to resident apartments as needed.
Serve beverages, cereals, soups, salads, meals and desserts as needed.
Ensure the dining room is clean and attractive after meal service, with appropriately arranged tables and chairs, table decorations and settings, and clean carpets and floors.
Ensure side duties are completed, such as replenishing sugar and creamer packets, cleaning the beverage center and restocking the service bar.
Inventory front-of-house items and report purchasing needs to the Chef on or before order day.
Assist with banquets and special events and perform other duties assigned by management.
Maintain the food handler permit for self and servers as necessary to meet applicable regulations.
Assist the Food Service Director in ensuring servers complete required company and regulatory training.
Train servers and ensure new hires are appropriately trained to provide quality food service to residents.
Manage resident relations and complaints.
Establish and maintain collaborative working relationships across departments and with coworkers.
Accurately record time worked and ensure servers follow timekeeping guidelines; obtain approval for overtime and help coordinate schedules to avoid overtime when possible.
Perform other duties assigned by the Food Service Director or Executive Director.
Assist the Food Service Director with periodic reviews and evaluations of servers.